Carter's, Inc. has a customer-friendly and convenient return policy. We strive for 100% customer satisfaction. If you are not completely happy with your purchase, you may return the items within 90 days of the original purchase date. To be eligible for a refund, the merchandise must be unworn, unwashed, in its original condition, and with all tags attached. Returns can be made through any Carter's, Inc. store or by mail. If you choose to return by mail, a return shipping fee will be deducted from your refund. We also offer the option to exchange the items in-store or online. Please note that any personalized or final sale items cannot be returned. For further details or assistance, please refer to our return policy page or contact our customer support team.
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