Can I return or exchange a product?

Yes, customers can return or exchange products at Footstar, Inc. We understand that sometimes a product may not meet your expectations or may not fit properly. To be eligible for a return or exchange, the product must be in its original condition and packaging, accompanied by the original receipt or proof of purchase. The return or exchange must be initiated within 30 days from the date of purchase. Please note that certain restrictions may apply to certain products, such as clearance items or personalized items. We strive to ensure customer satisfaction and our dedicated customer service team is available to assist with any returns or exchange inquiries.