Footstar, Inc. Customer Service

Phone Number & Contact Info

Footstar, Inc.'s Best Phone Number

Calls Corporate Offices·Most popular Footstar, Inc. number

How do I talk to a live human at Footstar, Inc.?

A:Direct to corporate headquarters

Does Footstar, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Footstar, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to corporate headquarters

What are the hours and when should I call?

Footstar, Inc. operates the call center for this 201-934-2000 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 95 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Footstar, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Footstar, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Footstar, Inc. is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 95 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Footstar, Inc.

In summation, the best day to call Footstar, Inc. is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Footstar, Inc. staffs the call center well on Thursday.

Why Customers Call Footstar, Inc.

If you have time to do a bit of reading before you call Footstar, Inc., we recommend you read over some of our problem-specific articles.

What is Footstar's return policy?

Footstar's return policy ensures customer satisfaction through a hassle-free process. If you are not completely satisfied with your purchase, you can return it within 30 days of the purchase date. The item must be in its original condition and accompanied by the sales receipt or proof of purchase. Footstar offers two options for returns: in-store returns and online returns. For in-store returns, items can be returned to any Footstar store for a full refund. If you prefer to make an online return, you can initiate the return process through our website or by contacting our customer service team. Online returns will be refunded to the original method of payment. For further details and instructions on how to return your purchase, please visit our Returns & Exchanges page on our website. Footstar is committed to providing exceptional service and ensuring customer satisfaction through our transparent return policy.

What is Footstar's privacy policy?

Footstar values the privacy of its customers and is committed to protecting any personal information collected. Our privacy policy ensures that all personal data, including but not limited to names, addresses, and payment details, is securely processed and stored. We only collect information necessary for order processing, customer support, and improving our services. Rest assured, we do not sell or share personal information with third parties unless required by law. Footstar uses industry-standard security measures to prevent unauthorized access or disclosure of customer data. By visiting our website or purchasing our products, you consent to the collection and use of your information as outlined in our privacy policy. For further details, please refer to our full privacy policy available on our website.

Does Footstar offer international shipping?

Yes, Footstar offers international shipping to various countries worldwide. We understand that our customers come from different parts of the globe, and we strive to provide them with a convenient shopping experience. Whether you are located in the United States, Europe, Asia, or any other region, you can enjoy our products at your doorstep. To avail of international shipping, simply add your desired items to the cart and proceed to checkout. During the checkout process, you will be prompted to enter your delivery address, and our system will calculate the applicable shipping charges. Please note that international shipping times and costs may vary depending on the destination country. For more information, kindly refer to our shipping policy or contact our customer service team for assistance.

Top Footstar, Inc. customer service problems

Click the link above to get answers to just about any Footstar, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Footstar, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Footstar, Inc. agent. This phone number is Footstar, Inc.'s best phone number because 570 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 201-934-2000 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Footstar, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Footstar, Inc. has 1 phone number. It's not always clear what is the best way to talk to Footstar, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Footstar, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Footstar, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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