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Can I cancel my order?

Asked 2 years ago
Footstar, Inc. typically allows customers to cancel their orders under certain conditions. Once an order is placed, the cancellation policy depends on the current status of the order. If the order has not yet been processed or shipped, customers may have the opportunity to cancel it. However, if the order has already been processed or shipped, it may no longer be possible to cancel it. In such cases, customers can usually initiate a return process once they receive the items. It is important for individuals to review the specific terms and conditions associated with their orders, as these will provide clarity on Footstar's cancellation and return policies. For the most accurate and up-to-date information regarding order cancellations, customers are encouraged to visit Footstar's official website. There, they should be able to find guidance on order management, including cancellation and return procedures, or obtain appropriate contact information if further assistance is needed.
Answered Oct 6th 2025

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