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CDW Customer FAQ

Top Answers & How-to Guides

What is CDW's Phone Number?

The question we are asked most often is about how to talk to CDW customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent CDW Customer Questions

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Products and Services

What types of products does CDW sell?

CDW provides a broad selection of technology products and solutions for businesses, government agencies, and educational...
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Does CDW offer warranty on their products?

CDW provides warranty options on many products, typically determined by the manufacturer. Items usually include a standard...
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What are the latest technologies in stock at CDW?

CDW features a comprehensive selection of the newest technologies, including personal computers from major brands like Dell and...
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Does CDW provide installation services for tech products?

CDW offers installation services for various technology products purchased from them, including servers and networking devices....
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Shipping and Policies

Does CDW offer international shipping?

CDW mainly serves customers in the United States, but they may offer some international shipping options. The availability of...
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What is CDW's return policy?

CDW has a return policy that allows returns within approximately thirty days from the purchase date, but this may differ for...
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Are there any discounts or promotions available on CDW?

CDW often provides a range of discounts and promotions based on product types, purchase volume, and customer segments. To...
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What is CDW's price matching policy?

CDW offers a price matching policy that permits customers to request a match if they find a lower price for the same product at...
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Order Management

Can I track my order status on CDW's website?

Customers can indeed track their order status on CDW's website using the order tracking tool. To do so, they must log into...
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Can I cancel or modify my order after it has been placed?

Customers can usually cancel or modify their orders shortly after placement, provided they have not yet entered processing or...
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Payment and Loyalty

What payment methods are accepted on CDW's website?

CDW's website accepts several payment options including major credit cards and possibly PayPal. Business customers may also...
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Does CDW have a loyalty program for customers?

CDW does not have a formal loyalty program similar to typical retailers, but it offers various benefits such as volume...
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Warranty and Support

How do I access online resources or support?

To access online resources and support related to CDW, users should visit the official CDW website, which offers product...
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What is the warranty process for products purchased from CDW?

The warranty process for products from CDW typically requires customers to understand that terms can differ by manufacturer....
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We look to the CDW issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
CDW issues reported to GetHuman
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