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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
CDW has guidelines in place regarding the cancellation and modification of orders once they have been placed. Typically, customers can request to cancel or modify an order shortly after it has been submitted, as long as the order has not yet entered the shipping or processing stage. However, once an order is in the processing phase, it may not be possible to make changes or to cancel it. If a customer finds themselves in need of making a change or cancellation after placing an order, it is advisable to act quickly and refer to the specific policies outlined on the CDW website regarding order modifications and cancellations. Additionally, relevant contact information can also be found on the website for any inquiries. Being aware of the terms and conditions related to order management can be helpful in avoiding any complications.
Answered Jul 30th 2025

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