What should I do if I received a damaged item?

If a customer receives a damaged item from CDWow.com, it is important to address the issue promptly. The first step is to review the order confirmation and any accompanying documentation to check the details regarding the item and its condition upon arrival. Additionally, it is advisable to take clear photographs of the damaged item and its packaging. This can serve as evidence for any claims that may need to be filed. The next step typically involves checking the return or refund policy found on the CDWow.com website. This section usually provides guidance on how to proceed with returns or exchanges for damaged items. Customers may be required to fill out a return form or follow specific instructions for returning the damaged product. After the necessary documentation and evidence have been prepared, customers should initiate the return process as outlined in the website's instructions. It is recommended to keep a copy of all communication and documentation related to the return for future reference. To find the most accurate information regarding returns and customer service, visiting the current web page of CDWow.com is advisable.