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Boscovs.com Customer FAQ

Top Answers & How-to Guides

What is Boscovs.com's Phone Number?

The question we are asked most often is about how to talk to Boscovs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a loyalty program?

Yes, we have a loyalty program called "Boscov's Rewards." It is free to join and offers various benefits to our customers. By signing...
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Recent Boscovs.com Customer Questions

Did not receive credit card. I opened the account before Christmas and my card never arrived by mail.

We're sorry to hear that you have not received your Boscov's Credit Card yet. It typically takes approximately 7-10 business days to receive your card in the mail after approval. If it has been longer than this, please contact Boscov's Card Customer Service directly to report your card as not received. They can address the issue and can send you a replacement card if necessary. Keep in mind that even without a physical card, you can still shop with Boscov's using your account.
Asked Mar 25, 2024 4:25 PM

Help me with my Boscovs.com customer service issue

Order Tracking

How do I track my order?

To track your order on Boscovs.com, simply visit the order status page on our website and enter your order number and email address....
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Return Policy

What is Boscov's return policy?

Boscov's offers a hassle-free return policy for customer satisfaction. Within 90 days of purchase, customers can return items for a...
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Order Changes

Can I cancel or change my order?

Yes, customers have the option to cancel or change their order on Boscovs.com. However, this can only be done before the order has...
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Payment Methods

What payment methods does Boscov's accept?

Boscov's accepts various payment methods to provide convenient options for customers. You can pay for your purchases using major credit...
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International Shipping

Do you offer international shipping?

Unfortunately, Boscov's does not currently offer international shipping. We only ship to addresses within the United States, including...
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Order Processing Time

How long does it take to process an order?

The order processing time at Boscovs.com depends on various factors. Once an order is placed, it typically takes 1-2 business days...
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Price Match Policy

What is Boscov's price match policy?

Boscov's price match policy ensures customers get the best deal possible. If you find an identical item at a lower price within 14...
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Special Offers

Are there any special offers or promotions available?

Yes, Boscovs.com frequently offers special offers and promotions to provide customers with incredible savings. Keep an eye out for...
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Credit Card Application

What is the status of my Boscov's credit card application?

To inquire about the status of your Boscov's credit card application, you can easily check it online. Simply navigate to the Boscov's...
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Gift Cards

Can I use my Boscov's gift card online?

Yes, you can use your Boscov's gift card to make online purchases. Boscov's offers the convenience of using gift cards both online...
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Loyalty Program

Do you have a loyalty program?

Yes, we have a loyalty program called "Boscov's Rewards." It is free to join and offers various benefits to our customers. By signing...
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