The question we are asked most often is about how to talk to Boscovs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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If I bought shoes in Boston’s and decide to return how long from purchase date do I have
You have 60 days from the purchase date to return shoes to Boscovs.com. Make sure they are in new, unused condition with the original packaging and tags.
Asked May 13, 2025 10:22 AM
Does your store do price matching
Boscov's does not have a formal price matching policy. However, we pride ourselves on offering competitive pricing and frequent sales. If you find a better price at another retailer, you can bring it to our attention, and we may be able to assist you further.
Asked Nov 21, 2024 7:38 PM
Did not receive credit card. I opened the account before Christmas and my card never arrived by mail.
We're sorry to hear that you have not received your Boscov's Credit Card yet. It typically takes approximately 7-10 business days to receive your card in the mail after approval. If it has been longer than this, please contact Boscov's Card Customer Service directly to report your card as not received. They can address the issue and can send you a replacement card if necessary. Keep in mind that even without a physical card, you can still shop with Boscov's using your account.
Asked Mar 25, 2024 4:25 PM
Help me with my Boscovs.com customer service issue
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