Boscovs.com Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Boscovs.com?
A:Calling this Boscovs.com number should go right to a real human being. You can also use our free service that can talk to Boscovs.com for you and report back. Q:
Does Boscovs.com offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sat 9am-10pm, Sun 11am-8pm EST. The least busy day is Sunday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Boscovs.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Boscovs.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Boscovs.com number should go right to a real human being
Below are some clips we've found from Boscovs.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Boscov's Shopper Services.
Please be advised that you can also email us at shop by phone at Boscovs dot com or live chat with us at w w w dot Boscovs dot com.
So how can I help you today?"
Excerpt from a call with Boscovs.com
Tuesday, June 18, 2024 6:13 PM
In fact, much of this information on this page is superfluous because this Boscovs.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Boscovs.com operates the call center for this 800-284-8155 phone number Mon-Sat 9am-10pm, Sun 11am-8pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 187 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Boscovs.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Boscovs.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Boscovs.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Boscovs.com is Sunday. The most busy day to call is Tuesday, which averages 660% more phone calls by comparison. Again, this is based on a sample of 187 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Tue
- Busiest
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Boscovs.com
In summation, the best day to call Boscovs.com is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Boscovs.com
Below is a sample of recent calls to Boscovs.com, and their purpose. Are any of these similar to the reason you are trying to call?
Order inquiry: "Hi. I'm calling if you could check on a confirmation order for me."- From a call lasting 2m 49s , Jul 11, 2024 4:42 PM
Order issue assistance: "I am having an issue with an order and need help."- From a call lasting 3m 26s , Jul 11, 2024 4:39 PM
Checking coupon code application: "Hi, Jamie. My name is Valerie, and I just placed an order online. And I used a coupon code that didn't seem to apply. I was wondering if you could check that for me."- From a call lasting 3m 15s , Jul 9, 2024 2:01 PM
Applying coupon code: "I would like to know if there's any coupons I can use for an online order, like any codes I can put in or anything?"- From a call lasting 2m 53s , Jul 9, 2024 1:47 PM
Inquiring about coupon codes: "I was wondering if you had any coupon codes I could apply to my online order."- From a call lasting 2m 23s , Jul 9, 2024 1:43 PM
Inquiring about account credits: "I saw that I got an email recently that said I had some bonus money coming or something like that, and I was wondering if I could was able to use it on this order."- From a call lasting 5m 10s , Jul 9, 2024 1:37 PM
Paycheck not received: "My daughter didn't receive her paycheck and she can't afford food because of it."- From a call lasting 9m 43s , Jul 1, 2024 5:36 PM
Return without receipt: "I bought some stuff and it doesn't fit correct when I got it home, and I need to bring it back, but I can't find the receipt."- From a call lasting 3m 52s , Jun 5, 2024 2:40 PM
Lost reward certificate: "I lost a certificate that was sent to me from Boscov."- From a call lasting 14m 9s , May 10, 2024 2:57 PM
Conclusion and closing notes
This is Boscovs.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Boscovs.com agent. This phone number is Boscovs.com's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-284-8155 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Boscovs.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Boscovs.com has 1 phone number. It's not always clear what is the best way to talk to Boscovs.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Boscovs.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Boscovs.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.