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Boscovs.com Customer Service

Phone Number & Contact Info

Boscovs.com's Best Phone Number

800-284-8155
Toll-free·Calls Customer Service·Most popular Boscovs.com number
Q:

How do I talk to a live human at Boscovs.com?

A:Calling this Boscovs.com number should go right to a real human being
Q:

Does Boscovs.com offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sat 9am-10pm, Sun 11am-8pm EST. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Boscovs.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Boscovs.com number should go right to a real human being
Below are some clips we've found from Boscovs.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Boscov's Shopper Services.
Please be advised that you can also email us at shop by phone at Boscovs dot com or live chat with us at w w w dot Boscovs dot com.
So how can I help you today?"
Excerpt from a call with Boscovs.com
Tuesday, June 18, 2024 6:13 PM
In fact, much of this information on this page is superfluous because this Boscovs.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Boscovs.com operates the call center for this 800-284-8155 phone number Mon-Sat 9am-10pm, Sun 11am-8pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 153 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Boscovs.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Boscovs.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Boscovs.com is Sunday. The most busy day to call is Tuesday, which averages 500% more phone calls by comparison. Again, this is based on a sample of 153 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Boscovs.com

In summation, the best day to call Boscovs.com is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Boscovs.com

Below is a sample of recent calls to Boscovs.com, and their purpose. Are any of these similar to the reason you are trying to call?
Return without receipt: "I bought some stuff and it doesn't fit correct when I got it home, and I need to bring it back, but I can't find the receipt."
- From a call lasting 3m 52s , Jun 5, 2024 2:40 PM
Lost reward certificate: "I lost a certificate that was sent to me from Boscov."
- From a call lasting 14m 9s , May 10, 2024 2:57 PM
Order review/cancellation: "Review an order. Cancel an order."
- From a call lasting 3m 7s , Mar 31, 2024 11:49 PM
Seeking to speak to representative: "I need to speak with a representative."
- From a call lasting 1m 11s , Mar 29, 2024 3:41 PM
Report lost credit card: "I need to report a lost call card."
- From a call lasting 4m 11s , Mar 25, 2024 4:46 PM
Talk to customer rep: "I need to speak to a representative."
- From a call lasting 1m 48s , Mar 10, 2024 8:11 PM
Seeking assistance: "I need help from an associate."
- From a call lasting 57s , Feb 16, 2024 6:01 PM
Making payment: "I need to make a payment for one hundred fifty dollars."
- From a call lasting 8m 1s , Jan 6, 2024 2:53 PM
Billing inquiry: "Wanna speak to somebody in billing."
- From a call lasting 3m 21s , Jan 2, 2024 8:44 PM

Conclusion and closing notes

This is Boscovs.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Boscovs.com agent. This phone number is Boscovs.com's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-284-8155 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Boscovs.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Boscovs.com has 1 phone number. It's not always clear what is the best way to talk to Boscovs.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Boscovs.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Boscovs.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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