Can I cancel or change my order?

Yes, customers have the option to cancel or modify their order at Bergdorf Goodman. However, it is important to note that cancellation or modification requests can only be processed before the order is shipped. Once the order has been dispatched, it cannot be canceled or changed. To cancel or modify an order, customers are advised to contact Bergdorf Goodman's customer service as soon as possible. The customer service representative will assist in reviewing the order status and advising on the available options. It is recommended to have the order number ready for a quicker resolution. Bergdorf Goodman aims to provide excellent customer service and accommodate customer needs to the best of their ability.