Bergdorf Goodman Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Bergdorf Goodman?
A:Calling this Bergdorf Goodman number should go right to a real human being. You can also use our free service that can talk to Bergdorf Goodman for you and report back. Q:
Does Bergdorf Goodman offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Bergdorf Goodman below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Bergdorf Goodman phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Bergdorf Goodman number should go right to a real human being
In fact, much of this information on this page is superfluous because this Bergdorf Goodman phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Bergdorf Goodman operates the call center for this 800-558-1855 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 53 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Bergdorf Goodman call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bergdorf Goodman phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bergdorf Goodman staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bergdorf Goodman is Saturday. The most busy day to call is Wednesday, which averages 300% more phone calls by comparison. Again, this is based on a sample of 53 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Mon
- Tue
- Wed
- Busiest
- Thu
- Fri
- Sat
- Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Bergdorf Goodman
In summation, the best day to call Bergdorf Goodman is Monday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Bergdorf Goodman staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Bergdorf Goodman
If you have time to do a bit of reading before you call Bergdorf Goodman, we recommend you read over some of our problem-specific articles.
Can I track my order?
Yes, you can track your order at Bergdorf Goodman. Once your order is processed and shipped, you will receive a confirmation email with a tracking number. By clicking on the provided link in the email, you will be redirected to the carrier's website, where you can enter your tracking number to track the progress of your order in real-time. Additionally, you can also track your order by logging into your Bergdorf Goodman account and navigating to your order history. There, you will find the tracking information along with the current status of your shipment. With these convenient tracking options, Bergdorf Goodman ensures that you can easily monitor the whereabouts of your order until it arrives at your doorstep.
Can I cancel or change my order?
Yes, customers have the option to cancel or modify their order at Bergdorf Goodman. However, it is important to note that cancellation or modification requests can only be processed before the order is shipped. Once the order has been dispatched, it cannot be canceled or changed. To cancel or modify an order, customers are advised to contact Bergdorf Goodman's customer service as soon as possible. The customer service representative will assist in reviewing the order status and advising on the available options. It is recommended to have the order number ready for a quicker resolution. Bergdorf Goodman aims to provide excellent customer service and accommodate customer needs to the best of their ability.
What payment methods do you accept?
At Bergdorf Goodman, we offer a variety of convenient payment methods to ensure a seamless shopping experience. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we gladly accept Bergdorf Goodman gift cards as a form of payment. For added flexibility, customers also have the option to use the PayPal service during the checkout process. To make luxury shopping more accessible, we provide the option of using the Bergdorf Goodman Credit Card, offering exclusive benefits and rewards for cardholders. Whichever payment method you choose, rest assured that your transaction will be safe and secure, allowing you to indulge in the world of high-end fashion with peace of mind.
Top Bergdorf Goodman customer service problems
Click the link above to get answers to just about any Bergdorf Goodman customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Bergdorf Goodman, and their purpose. Are any of these similar to the reason you are trying to call?
Incorrect item received: "I received a size sixteen dress instead of the jeans I ordered."- From a call lasting 8m 5s , Jul 3, 2024 6:57 PM
Conclusion and closing notes
This is Bergdorf Goodman's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bergdorf Goodman agent. This phone number is Bergdorf Goodman's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-558-1855 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Bergdorf Goodman first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Bergdorf Goodman has 1 phone number. It's not always clear what is the best way to talk to Bergdorf Goodman representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bergdorf Goodman. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bergdorf Goodman. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.