What should I do if my order is missing items?

If a customer finds that their order from Bergdorf Goodman is missing items, the first step is to carefully check the packing slip that accompanied the shipment. Sometimes, items may be shipped separately, and this information will usually be noted on the slip. If, after verifying the packing slip, the missing items cannot be accounted for, the customer should consider reviewing the current web page for the customer service contact information. There are often specific procedures in place for reporting incomplete orders or shipping discrepancies. Bergdorf Goodman aims to provide a high level of customer service and will typically address such issues promptly. It is also advisable for customers to keep any relevant order details handy, including order confirmation numbers and item descriptions, as this can aid in resolving the issue more efficiently. Act quickly to ensure that any concerns are addressed within the appropriate time frame.