What if my item arrived damaged or defective?
Asked 6 months ago
If your item arrives damaged or defective, we apologize for the inconvenience and will gladly assist you. At As Seen On TV.com, we strive to ensure our customers receive high-quality products; however, sometimes issues can occur during shipping or manufacturing. In such cases, please contact our customer support team within 7 days of receiving the item. Our dedicated team will guide you through the return or exchange process. To expedite your request, please provide details about the damage or defect, along with supporting pictures if possible. Depending on the situation, we may offer a full refund, replacement, or repair. Your satisfaction is our top priority, and we will work diligently to resolve any issues promptly.
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