As Seen On TV.com generally has specific return policies that may require the original packaging for a successful return. It is advisable to check the current web page regarding returns and exchanges, as they will provide the most accurate and up-to-date information concerning their policies. Typically, retaining the original packaging aids in facilitating a return, as it helps ensure that the item can be resold if necessary. If the packaging is no longer available, some return processes might still be possible, but this can vary by product and reason for return. Therefore, reviewing the return policy on the As Seen On TV.com site is the best way to understand your options and any requirements tied to returning an item. Hopefully, this will clarify your concerns about returning purchases.