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As Seen On TV.com Customer FAQ

Top Answers & How-to Guides

What is As Seen On TV.com's Phone Number?

The question we are asked most often is about how to talk to As Seen On TV.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about As Seen On TV.com customer service, get an answer now.

Recent As Seen On TV.com Customer Questions

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Returns and Exchanges

How Do I Return an Item to As Seen On TV.com?

Shopping at As Seen on TV.com is convenient, but there may come a time you need to return a product for a refund or...

What is the return policy for As Seen On TV.com?

As Seen On TV.com generally permits returns within thirty days, requiring items to be unused and in original packaging for a...

Can I return an item if I don't like it?

As Seen On TV.com generally allows returns for unsatisfactory items within a specified timeframe, provided they are in original...

How long do I have to return an item?

As Seen On TV generally allows returns for thirty days from the receipt date, provided the product is in its original condition...

Do I need a receipt to return an item?

While a receipt is not always mandatory for returns at As Seen On TV.com, it is strongly advised to keep it as it aids in the...

Can I exchange an item for a different one?

Exchanges at As Seen On TV.com may be possible if items meet specific conditions and are returned within a set period. It is...

Is there a restocking fee for returns?

As Seen On TV.com typically has a return policy that can include restocking fees depending on the product's condition....

What if my item arrived damaged or defective?

If an item from As Seen On TV.com arrives damaged or defective, customers should check the return policy on the website for...

Can I return an item if it was a gift?

Yes, a gifted item from As Seen On TV can typically be returned if it is within the return window and in original condition....

Do I need the original packaging to return an item?

As Seen On TV.com often requires original packaging for returns to facilitate the process. Checking their website for specific...

Can I return an item that was purchased in-store?

Items bought in-store from As Seen On TV may have varying return policies depending on the retailer. Customers should check...

Is there a limit on the number of items I can return?

As Seen On TV.com generally allows returns within thirty to sixty days, with no specific limit on the number of items. However,...

Are there any restocking fees for exchanges?

As Seen On TV.com has specific policies concerning exchanges and potential restocking fees, which depend on factors like the...

Returns and Refunds

How will I be refunded for a return?

Refunds for returns from As Seen On TV.com typically follow a process that includes obtaining a return authorization and...

Order Tracking

What should I do if I received the wrong item?

If someone receives the incorrect item from As Seen On TV, they should first verify the order confirmation details to confirm...

How can I track my order?

To track an order from As Seen On TV.com, you can generally find an order tracking section on their website. By entering your...
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