Can I return an item if it was a gift?

Yes, you can return an item if it was a gift. As Seen On TV.com understands that sometimes the items you receive may not be suitable for your needs or preferences. In order to initiate the return process, please ensure that you have the original packaging and a receipt or proof of purchase. If you don't have a receipt, our customer service team will do their best to assist you in finding a solution. It's important to note that refunds for gift returns will usually be issued to the original purchaser in the form of the original payment method. However, if you prefer, we can also provide store credit or exchange the item for another product of equal value. Please don't hesitate to contact our friendly customer service team for further assistance with your gift return.