What if I receive a defective or damaged item?

Asked a year ago
If you receive a defective or damaged item from Aswechange.com, we have a hassle-free return policy to ensure your satisfaction. Simply contact our customer support team within 14 days of receiving the item and provide details about the defect or damage. We will guide you through the return process and provide you with a prepaid shipping label for the return. Once we receive the item, we will inspect it and offer you a refund or a replacement, whichever you prefer. We are committed to resolving any issues promptly and ensuring that our customers are happy with their purchases. Rest assured, we value your satisfaction and will make sure you are taken care of in the event of a defective or damaged item.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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