What if the item I received is damaged or defective?
If you receive a damaged or defective item from Asasupplies.com, we apologize for the inconvenience and will promptly assist you. Please contact our customer support team within 48 hours of receiving the item, providing details and photographic evidence of the damage or defect. We will evaluate the situation and offer a suitable solution. This may include replacing the item at no additional cost, issuing a refund, or providing store credit for future purchases. Our priority is to ensure your satisfaction, so we will work diligently to resolve any issues you encounter with our products. Rest assured, we are committed to delivering high-quality items and providing exceptional customer service.
Answered Nov 2, 2023
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