The question we are asked most often is about how to talk to American Airlines AAdvantage customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent American Airlines AAdvantage Customer Questions
Do I need to register with the AA Advanrage program to access my flight info?
No, you do not need to be registered with the AAdvantage program to access your flight information. You can access your flight details using your booking confirmation or flight number.
Asked Jul 21, 2025 12:19 PM
How to add AAdvantage platinum select credit card to my
AAdvantage account to be eligible for First checked bag free and Preferred boarding?
To add your AAdvantage Platinum Select credit card to your AAdvantage account, log in to your AAdvantage account online. Once logged in, navigate to the section for linking credit cards and enter the required information for your AAdvantage Platinum Select card. After successfully linking the card, you'll be eligible for benefits such as the first checked bag free and preferred boarding. Make sure to use the linked card when booking your flights to enjoy these perks.
Asked Apr 1, 2025 2:10 AM
I have had a AAdvantage account for about ten years. I cannot access the account, and it does not recognize miles earned
If you are unable to access your AAdvantage account and it does not recognize your earned miles, please check for any updates or issues with your login credentials. It's also possible that your account may be inactive or in need of verification. There is a link to the most up-to-date contact information right here on this page that you are viewing, which can assist you further in resolving this issue.
Asked Mar 17, 2025 7:17 PM
how cam I find out if I have enough miles for a free ticket
You can check your AAdvantage account balance on the American Airlines website or app to see how many miles you currently have. Then, visit the award travel section to find out how many miles are needed for a specific flight. This will help you determine if you have enough miles for a free ticket.
Asked Mar 5, 2025 7:13 PM
What do I need to become a member
To become an AAdvantage member, you need to register for the program, which is free. You can do this online through the American Airlines website. During registration, you'll provide your name, email address, and other personal information. Once registered, you'll receive an AAdvantage membership number to start earning and redeeming miles for flights and various rewards.
Asked Mar 3, 2025 8:13 PM
Help me with my American Airlines AAdvantage customer service issue
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