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Maclaren Customer FAQ

Top Answers & How-to Guides

How do I Contact Maclaren Customer Service?

The question we are asked most often is about how to talk to Maclaren customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Maclaren Customer Questions

I have a Maclaren quest pushchair, the orange plastic push down knob that hold the brake bars going to the back wheels has broken off so there is nothing to hold the bars in place.

To replace the broken orange plastic knob on your Maclaren Quest pushchair, we recommend checking with an authorized Maclaren retailer or service center for the appropriate replacement parts. They will assist you in obtaining the correct part and any necessary repairs. It's important to maintain the safety and functionality of your pushchair.
Asked Feb 13, 2025 7:10 AM

Where can I get repair for my Maclaren Stroller in philippines

We recommend checking with authorized Maclaren retailers or service centers in the Philippines for stroller repairs. You may also find helpful information on where to get repairs through the official Maclaren website or local parenting forums.
Asked Jan 11, 2025 4:19 AM

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Product Information

What is Maclaren?

Maclaren is a celebrated brand known for its durable strollers and pushchairs, founded in 1967 by Owen Maclaren. Their products...
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What types of products does Maclaren offer?

Maclaren specializes in high-quality baby products, primarily strollers and pushchairs, along with accessories that improve the...
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What are the color options for Maclaren products?

Maclaren provides an extensive selection of color options for their strollers and pushchairs, featuring classic colors like...
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Are Maclaren products eco-friendly?

Maclaren is dedicated to sustainability by focusing on eco-friendly practices in production, such as using durable materials...
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Purchasing and Availability

Where can I buy Maclaren products?

Maclaren products are available at various online and physical retailers, including major department stores and baby specialty...
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What is the warranty on Maclaren products?

Maclaren typically provides a two-year warranty on its products, covering defects in materials or workmanship. The warranty may...
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What is the standard delivery time for Maclaren orders?

Delivery times for Maclaren orders generally range from three to ten business days for standard U.S. shipping. International...
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Product Compatibility

Are Maclaren strollers suitable for newborns?

Maclaren offers various strollers suitable for newborns, though the specific model matters. Parents should select those with a...
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Are Maclaren strollers compatible with car seats?

Maclaren strollers do allow for compatibility with certain car seats, depending on the model and seat. Adapters can be used for...
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Are Maclaren strollers suitable for uneven terrain?

Maclaren strollers excel in urban settings, focusing on lightweight design and portability, but their performance on uneven...
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What safety features are incorporated in Maclaren strollers?

Maclaren strollers prioritize safety with features like a five-point harness, a stable frame, an easy-to-use foot brake, and a...
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Usage and Maintenance

Can I travel with my Maclaren stroller?

Traveling with a Maclaren stroller is convenient and generally enjoyable. These strollers are designed for easy portability,...
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What are the weight limits for Maclaren strollers?

Different Maclaren stroller models come with distinct weight limits, usually between 50 and 65 pounds. For example, the...
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Can I customize my Maclaren stroller?

Maclaren provides a variety of customization choices for their strollers, including different colors and patterns. Accessories...
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How do I clean and maintain my Maclaren stroller?

To maintain a Maclaren stroller, regularly clean the fabric with a damp sponge and mild soap, avoiding harsh chemicals. Check...
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Can I find spare parts for my Maclaren products?

Yes, spare parts for Maclaren products can be found on their official website, which features a section for replacements like...
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We look to the Maclaren issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Maclaren issues reported to GetHuman

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