AmerTac Customer FAQ

To return an item to AmerTac, please check the back of your invoice as there should be return instructions provided. Typically, the process includes packaging the item securely, including any original packaging and accessories that came with it, and shipping it back to the designated return address. Please also include your original invoice which will aid in processing your return more efficiently. Remember, it is always a good idea to use a trackable shipping service for your return to avoid any misplacement or loss. If your item is defective or damaged, please contact AmerTac's customer service for further instructions.

The process of returning a purchased item to AmerTac may depend on the method of purchase. If you bought the item from a physical store, we recommend returning there first with your receipt and the item in its original packaging if possible. If you purchased it online via AmerTac website or any other e-commerce site, typically you would use the return process from that respective platform. If you have specific problems with an AmerTac product, or if the product was defective, we recommend reaching out to AmerTac's customer service for more guidance.