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AmerTac Customer Service

Phone Number & Contact Info

AmerTac's Best Phone Number

800-527-0195
Toll-free·Calls Customer Service·Most popular AmerTac number
Q:

How do I talk to a live human at AmerTac?

A:Direct to a human.
Q:

Does AmerTac offer 24 hour customer service?

A:Not at this number; hours here are Mon-Thur 8am- 4:30am, Fri 7am-3:30pm ET. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this AmerTac phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human

What are the hours and when should I call?

AmerTac operates the call center for this 800-527-0195 phone number Mon-Thur 8am- 4:30am, Fri 7am-3:30pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 32 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AmerTac phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AmerTac staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AmerTac is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 32 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call AmerTac

In summation, the best day to call AmerTac is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AmerTac staffs the call center well on Thursday.

Why Customers Call AmerTac

If you have time to do a bit of reading before you call AmerTac, we recommend you read over some of our problem-specific articles.

Top AmerTac customer service problems

Click the link above to get answers to just about any AmerTac customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More AmerTac Customer Service Contacts

There are of course other ways to contact AmerTac customer service besides the phone. Below we list the best ones, by medium.

AmerTac Customer Email Addresses

CustomerService@amertac.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and AmerTac will reply our your email.

AmerTac Customer Help Desk / Web Support

amertac.com - Customer Service
Use this link to submit your issue to them online
As a last, sometimes only, resort- AmerTac customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is AmerTac's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AmerTac agent. This phone number is AmerTac's best phone number because 192 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-527-0195 include and other customer service issues. Rather than trying to call AmerTac first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or email or phone. In total, AmerTac has 1 phone number. It's not always clear what is the best way to talk to AmerTac representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AmerTac. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AmerTac. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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