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Aloft Hotels Customer FAQ

Top Answers & How-to Guides

What is Aloft Hotels's Phone Number?

The question we are asked most often is about how to talk to Aloft Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any meeting and event spaces available at Aloft Hotels?

Yes, Aloft Hotels offer versatile meeting and event spaces to accommodate various gatherings. Whether you're planning corporate meetings,...
Ask any question you have about Aloft Hotels customer service, get an answer now.
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Check-in and Check-out

What is the check-in and check-out time at Aloft Hotels?

The check-in time at Aloft Hotels is generally at 3:00 PM, while check-out time is at 12:00 PM. These timings provide guests with maximum...
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Cancellation Policy

Can I cancel or modify my reservation at Aloft Hotels?

Yes, you can cancel or modify your reservation at Aloft Hotels. Our flexible reservation policy allows you to make changes or cancel...
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Amenities

What amenities are available at Aloft Hotels?

Aloft Hotels offer a range of amenities to ensure a comfortable and enjoyable stay. Our modern and vibrant rooms feature plush bedding,...
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Pets

Are pets allowed at Aloft Hotels?

Yes, Aloft Hotels welcomes pets. We understand that furry companions are part of the family and deserve a comfortable stay too. We...
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Parking

Is parking available at Aloft Hotels?

Yes, parking is available at most Aloft Hotels. We understand the importance of convenient parking for our guests, and therefore, we...
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Smoking Policy

Are there any smoking rooms at Aloft Hotels?

No, Aloft Hotels is committed to providing a smoke-free environment for its guests and employees. As part of their policy, all Aloft...
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Age Requirement

What is the minimum age requirement to check-in at Aloft Hotels?

The minimum age requirement to check-in at Aloft Hotels is 18 years old. Guests must be at least 18 years old, with a valid government-issued...
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Room Service

Do Aloft Hotels offer room service?

No, Aloft Hotels do not offer traditional room service. However, they provide a convenient alternative called "Re:fuel," a 24/7 self-serve...
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Fitness Facilities

Are there any fitness facilities at Aloft Hotels?

Yes, Aloft Hotels offer fitness facilities to ensure guests can maintain their workout routine and stay active throughout their stay....
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Loyalty Program

Do Aloft Hotels have a loyalty program?

Yes, Aloft Hotels has a loyalty program called Marriott Bonvoy. By joining this program, guests can earn points for their stays at...
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Meeting Spaces

Are there any meeting and event spaces available at Aloft Hotels?

Yes, Aloft Hotels offer versatile meeting and event spaces to accommodate various gatherings. Whether you're planning corporate meetings,...
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Help me with my Aloft Hotels customer service issue

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