How long does it take to process a warranty claim?

The processing time for a warranty claim through AT&T Wireless varies depending on several factors. Once a claim is submitted, it typically takes around 3-5 business days for the initial review and assessment of the claim. However, this timeframe can be prolonged if additional information or documentation is required. After the initial review, if the claim is approved, the replacement device or repair is usually dispatched within 1-2 business days. However, weekends and holidays may affect the overall processing time. It is important to note that these timelines are approximate and may vary based on the specific circumstances of each claim. AT&T strives to handle warranty claims promptly and efficiently, ensuring a smooth experience for its customers.