AT&T Wireless Warranty Dept. Customer Service

Phone Number & Contact Info

AT&T Wireless Warranty Dept.'s Best Phone Number

Toll-free·Customer Service·No access to a live rep

AT&T Wireless Warranty Dept.'s Best Contact Information


How do I talk to a live human at AT&T Wireless Warranty Dept.?

You cannot speak to real human being at this phone number. It's an automated system, but you can contact them through their website.

Does AT&T Wireless Warranty Dept. offer 24 hour customer service?

A:Not at this phone number. Below are other customer service channels and hours.

AT&T Wireless Warranty Dept. Customer Phone Numbers

New Customer Concierge

Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How to contact AT&T Wireless Warranty Dept. Customer Service

There are other ways to contact AT&T Wireless Warranty Dept. customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- AT&T Wireless Warranty Dept. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with AT&T Wireless Warranty Dept.?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with AT&T Wireless Warranty Dept., we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is the warranty policy for AT&T wireless devices?

The warranty policy for AT&T wireless devices ensures coverage against manufacturing defects and malfunctions. AT&T provides a limited warranty for a period of one year from the original date of purchase. This warranty applies to both new devices sold by AT&T and refurbished devices. In the event of any hardware or software issues caused by manufacturing defects, AT&T will offer free repairs or replacements. However, the warranty does not cover damage caused by accidents, misuse, or unauthorized modifications. Customers can request warranty service by contacting AT&T's Warranty Department or visiting an AT&T store. It's important to note that the warranty may vary for certain devices, so it is advisable to review the specific terms and conditions for each product.

How long is the warranty period for AT&T wireless devices?

The warranty period for AT&T wireless devices varies depending on the type of device. For most smartphones, tablets, and wearables, the warranty coverage typically lasts for 12 months from the date of purchase. However, certain devices may come with extended warranties or specific terms and conditions which would be detailed in the documentation provided with the product. It is important to note that the warranty only covers manufacturing defects and does not include damages caused by accidents, misuse, or unauthorized repairs. To determine the specific warranty period for a particular device, customers are advised to refer to the product documentation or contact AT&T's Warranty Department for further assistance.

What does the warranty cover for my AT&T wireless device?

The warranty provided by AT&T Wireless covers any defects in materials and workmanship for your wireless device. It ensures that your device functions properly and meets the standards set by AT&T. If any issues arise during the warranty period, AT&T will repair or replace your device free of charge. This includes problems with the device's hardware, software, and accessories that are a result of manufacturing flaws. However, the warranty does not cover damages caused by accidents, misuse, unauthorized repairs, or any unauthorized modifications to the device's software or hardware. Furthermore, damage resulting from natural disasters or acts of God are also not covered. It is important to read the warranty terms and conditions for further details and contact AT&T Wireless Warranty Dept. for specific inquiries regarding your device.

Top AT&T Wireless Warranty Dept. customer problems and solutions

Click the link above to get answers to just about any AT&T Wireless Warranty Dept. customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Can I get a real live person at this phone number?

Even though this AT&T Wireless Warranty Dept. number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: At the first menu, press 1 for "Yes" or 2 for "No," then press 1 to send a text to your phone.
Here is how our research team describes the way the AT&T Wireless Warranty Dept. phone system greets you: Asurion - Are you calling about the number you are calling from? Yes or No.

Conclusion and closing notes

This is AT&T Wireless Warranty Dept.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AT&T Wireless Warranty Dept. agent. This phone number is AT&T Wireless Warranty Dept.'s best phone number because 2,700 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no AT&T Wireless Warranty Dept. customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 888-562-8662 for, including Claim denied, Speak to a representative, No update and other customer support issues. The AT&T Wireless Warranty Dept. call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, AT&T Wireless Warranty Dept. has 2 phone numbers. It's not always clear what is the best way to talk to AT&T Wireless Warranty Dept. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AT&T Wireless Warranty Dept.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AT&T Wireless Warranty Dept.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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