What happens if my warranty claim is approved?

Asked 6 months ago
If your warranty claim is approved by AT&T Wireless Warranty Department, it means that they have determined that your device is eligible for repair or replacement under the warranty terms. Once approved, you will be instructed on the next steps to take. In most cases, you will need to send your device to a designated service center for assessment and repair. If the device cannot be repaired, AT&T will arrange for a replacement device of the same or similar model to be sent to you. However, it is important to note that warranty coverage may vary depending on the specific terms and conditions outlined in your warranty agreement. Therefore, it is recommended to review the terms thoroughly or contact AT&T customer service for further clarification on the process and potential outcomes of an approved warranty claim.
Answered Nov 1, 2023

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