What happens if my warranty claim is denied?
If your warranty claim is denied by AT&T Wireless Warranty Department, it means that your device does not meet the eligibility criteria for warranty coverage. In such cases, AT&T will not provide repair or replacement services free of charge. However, you have other options available to address the issue. You can choose to pay for repairs out-of-pocket, visit a third-party repair shop, or explore discounted device replacement options. AT&T Wireless also offers insurance plans that may cover damages not covered under warranty. It is recommended to review the warranty terms and conditions thoroughly to understand the specific reasons for claim denial. If you believe the denial is inaccurate or unfair, you may contact AT&T customer support for further assistance and to explore possible resolution options.
Answered Nov 1, 2023
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