Contact Zappos

The best of the 4 ways to get in touch with Zappos by GetHuman

Zappos Phone Number

800-927-7671 · Customer Service

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Zappos Live Chat

Zappos customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Zappos:

Question about booties I just ordered* got a size larger than... · 3 mons ago

Doesn’t fit and not the right color. Can I please have a retu... · 3 mons ago

Hi, back in June I ordered a variety of pairs of Birkenstocks... · 3 mons ago

This is regarding order that was placed on... · 3 mons ago

I received shoes that don't work. No return label or sales s... · 4 mons ago

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Zappos contact information - compared

Above are our top recommendations for how to contact Zappos, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Zappos by looking at which ones are the fastest and which ones other customers recommend the most for solving Zappos customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Zappos across the following mediums: Phone, Web, Chat, Email.

Phone number / contact

Wait

Votes

800-927-7671
Customer Service

38 mins

http://www.zappos.com/contact-us
Customer Service

< 4 hrs

102

http://www.zappos.com/contact-us
Customer Service

2 mins

help@zappos.com
Customer Service

< 2 hrs