Contact Zappos

The best of the 4 ways to get in touch with Zappos by GetHuman

Zappos Phone Number
800-927-7671 · Customer Service
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Zappos Live Chat
Zappos customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Zappos:

I need to return the shooes I bought they are too small for m... · 3 mons ago
I need to rerun an item I bought · 3 mons ago
One day delivery question · 3 mons ago
I would like to return both items purchased with order... · 3 mons ago
I am waiting for an email with my return label and haven't re... · 3 mons ago
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Zappos contact information - compared

Above are our top recommendations for how to contact Zappos, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Zappos by looking at which ones are the fastest and which ones other customers recommend the most for solving Zappos customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Zappos across the following mediums: Phone, Web, Chat, Email.
Phone number / contact
Wait
Votes
800-927-7671
Customer Service
38 mins
51
http://www.zappos.com/contact-us
Customer Service
< 3 hrs
99
http://www.zappos.com/contact-us
Customer Service
2 mins
75
help@zappos.com
Customer Service
< 2 hrs
96

Contacting Zappos at a Glance

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