Contact Zappos

The best of the 4 ways to get in touch with Zappos by GetHuman

Zappos Phone Number
800-927-7671 · Customer Service
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Zappos Live Chat
Zappos customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Zappos:

Question about booties I just ordered* got a size larger than... · 3 mons ago
Doesn’t fit and not the right color. Can I please have a retu... · 3 mons ago
Hi, back in June I ordered a variety of pairs of Birkenstocks... · 3 mons ago
This is regarding order that was placed on... · 3 mons ago
I received shoes that don't work. No return label or sales s... · 4 mons ago
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Zappos contact information - compared

Above are our top recommendations for how to contact Zappos, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Zappos by looking at which ones are the fastest and which ones other customers recommend the most for solving Zappos customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Zappos across the following mediums: Phone, Web, Chat, Email.
Phone number / contact
Customer Service
38 mins
Customer Service
< 4 hrs
Customer Service
2 mins
Customer Service
< 2 hrs

Contacting Zappos at a Glance

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