Contact Zappos

The best of the 4 ways to get in touch with Zappos by GetHuman

Zappos Phone Number

800-927-7671 · Customer Service

GetHuman features available:

Free: skip the wait and have Zappos call you instead

Current hold time

Remind me when call center opens

Fastest way to talk to a real Zappos rep

Pro tips & talking points

Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Zappos Live Chat

Zappos customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Zappos:

Please change delivery address · a mon ago

I believe my package was stolen after it was delivered. I ha... · a mon ago

I ordered * pairs of shoes from you and I need to return * pa... · a mon ago

Am returning a pair of shoes wasn't going to order different... · a mon ago

Having A hard time placing an order need your help with the human · 2 mons ago

More customer issues Help me with my issue

Zappos contact information - compared

Above are our top recommendations for how to contact Zappos, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Zappos by looking at which ones are the fastest and which ones other customers recommend the most for solving Zappos customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Zappos across the following mediums: Phone, Web, Chat, Email.

Phone number / contact

Wait

Votes

800-927-7671
Customer Service

38 mins

http://www.zappos.com/contact-us
Customer Service

< 2 hrs

102

http://www.zappos.com/contact-us
Customer Service

2 mins

help@zappos.com
Customer Service

< 2 hrs