Contact Zappos

The best of the 4 ways to get in touch with Zappos by GetHuman

Zappos Phone Number
800-927-7671 · Customer Service
GetHuman features available:
Free: skip the wait and have Zappos call you instead
Current hold time
Remind me when call center opens
Fastest way to talk to a real Zappos rep
Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
Help me with my issue
Zappos Live Chat
Zappos customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Zappos:

Please change delivery address · a mon ago
I believe my package was stolen after it was delivered. I ha... · a mon ago
I ordered * pairs of shoes from you and I need to return * pa... · a mon ago
Am returning a pair of shoes wasn't going to order different... · a mon ago
Having A hard time placing an order need your help with the human · 2 mons ago
More customer issuesHelp me with my issue

Zappos contact information - compared

Above are our top recommendations for how to contact Zappos, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Zappos by looking at which ones are the fastest and which ones other customers recommend the most for solving Zappos customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Zappos across the following mediums: Phone, Web, Chat, Email.
Phone number / contact
Wait
Votes
800-927-7671
Customer Service
38 mins
51
http://www.zappos.com/contact-us
Customer Service
< 2 hrs
102
http://www.zappos.com/contact-us
Customer Service
2 mins
78
help@zappos.com
Customer Service
< 2 hrs
99
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!