Contact WeChat

The one way to reach WeChat by GetHuman.

WeChat Customer Service Email Address
WeChat provides their best customer service over email. If you were hoping to talk to a WeChat agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
WeChat Phone Number
WeChat doesn't have a phone number, which is a shame.
WeChat Live Chat
Unfortunately, WeChat does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted WeChat:

How can I setup a wechat email account?
I lost my wechat number & i forgotten *My password i remember only my wechat id
Hello sir I want to change my passport id my old passport is expired now I am in other...
The Wechat App automatically is trying to get on my screen all the time.**It really mak...
cannot unlink email because it was linked to another wechat id
My wechat page is not accepting my password anymore. I will appreciate if it can be resolved.
I am using my Hong Kong wechat account in Uk and i couIdn’t logged in, so I tried to re...
I can remember ID but i forgot password.*I don't have phone number and email.*I want to...
I want to get my old account after long time but i only remember about my id only and c...
I have a WeChat account but unable to login. I have also gotten a new number so I can’t...
I dont use my we chat account for some months in the past, and now i see that my accoun...
My daughter lost her phone. We replaced the phone, but she has a new phone number. Th...
i had old wechat acct before but i cannot log in so I delete it,now i have a new acct b...
My verify security code not able to received because my number fone already terminated...
I can' t remember my password
More customer issues

Help me with my issue

As far as we know, there is only one way to contact WeChat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to WeChat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing WeChat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Citibank page. Or look at our Contact Verizon Wireless page. We can't really provide this kind of help if you're looking to contact WeChat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with WeChat?

GetHuman does not work directly with WeChat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting WeChat at a Glance

Contacting Other Companies

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!