Contact WeChat

The one way to reach WeChat by GetHuman.

WeChat Customer Service Email Address
WeChat provides their best customer service over email. If you were hoping to talk to a WeChat agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
WeChat Phone Number
WeChat doesn't have a phone number, which is a shame.
WeChat Live Chat
Unfortunately, WeChat does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted WeChat:

I have an wechat account, but i forgot my last phone number, how can i get my wechat account?
I'm forgot my I'd n my passwords*how to open my WeChat ID.*I try to register again use...
Want to integrate salesforce and wechat. Can we able to integrate wechat and salesforce...
I cant login my acc wechat because i use my old number by the way my old number not in...
Hello my wechat doesnt work, it logged out then it told me to unfreeze my account,
***.***.***.***GetHuman is a free service that helps customers share valuable tips and...
my id can't use in my new wechat any help please because I'll been use already in my ol...
My wechat account has been inactive for so long, now I want to open it, but it's restri...
i cannot send messages to the group chat. and said that my account is under restriction
I'm been blocked from adding new friend through WeChat. I would like to unblock my WeCh...
Hi, can I know why I’m not able to add any new friends? It says that I’m due to some vi...
Saya tidak bisa transfer ke teman ato keluarga krn limit dan suruh masukan data lg agar...
Hello *My name is Steve McIntosh*user name I have tried to register SteveD*My phone num...
forget my password and lost the number but remember my Id Please help me to log in agai...
I lost my number that i open this wechat anf i forget my password i only can remember m...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact WeChat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to WeChat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing WeChat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Delta page. Or look at our Contact Sprint page. We can't really provide this kind of help if you're looking to contact WeChat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with WeChat?

GetHuman does not work directly with WeChat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting WeChat at a Glance

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