Contact WeChat

The one way to reach WeChat by GetHuman.

WeChat Customer Service Email Address
WeChat provides their best customer service over email. If you were hoping to talk to a WeChat agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
WeChat Phone Number
WeChat doesn't have a phone number, which is a shame.
WeChat Live Chat
Unfortunately, WeChat does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted WeChat:

I transferred money from my wechatt account hkd to my friend wechatt account which is R...
Wechat account blocked.... service ask yo me ti contact a friend ne unblock account* I...
Regstriation confirmation with phone number need someone with an account to confirm my...
just kindly help me to recover my wechat data back
I have a wechat account by anshbyssi.*Switched to a new phone in january .. but unable...
I cannot verify my wechat account to my number register because my sim i used to apply...
How can i do f my sim block tha can i use to verify my account. *I cannot verify my ac...
My wechat user account is under protection mode as didn't log in a long time. And need...
i have accidentally logout my wechat account.. the mobile number is not active anymore...
I have been attaccked by cyberg bullies on wechat , sexual innuendo , body shaming, ins...
Please help me to get my acc wechat back. Last yesterday i was log out from my wechat...
Hello, and I can not enter my account, he writes to me that due to a long absence, my a...
I can not log in my Wechat on New Iphone. It is showing **network error **and some stra...
*. *macbook***********************************. *iphone...
Can't open my Wechat app. Try logging in but failed because of error in password. Plea...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact WeChat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to WeChat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing WeChat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Netflix page. Or look at our Contact Microsoft - Tech Support page. We can't really provide this kind of help if you're looking to contact WeChat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with WeChat?

GetHuman does not work directly with WeChat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting WeChat at a Glance

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