Contact Victoria's Secret

The best of the 7 ways to get in touch with Victoria's Secret by GetHuman

Victoria's Secret Phone Number
800-411-5116 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Victoria's Secret rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Victoria's Secret Live Chat
Victoria's Secret customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Victoria's Secret:

Commande livr*e mais non re*ue
I can't find the right bra color and size.
There is a certain bathing suit that I bought a few years ago that I cannot find. So I...
I am missing an item in my order
Bonjour. Je n'ai pas re*u tout les articles de ma commande E**********Je ne trouve auc...
Hi,*My order should be delivered on **th of April and now Victoria secret has cancelled...
I received a credit card but am not interested nor have I used the credit card. I would...
Bonjour,**Je n ai toujours pas re*u ma commande et cela fait plus de * semaines et en p...
I made an order since April ** and I still haven't received it even though the site ind...
problem with an online order and may Victorious secret credit card.
I’ve been expecting an order for two weeks now I had a re-order sent to me and it is st...
bonjour J’ai commander le ** avril sur victoria secret je nais toujours pas la commande...
I didn't receive my statement this month. Having lots of trouble with my mail but I we...
I didn’t receive any confirmation for my order but the money was debit from my bank account
Bonjour,*J’ai command* le grand coffret de Brume sur victoria’s secret, ils ont d*bit...
More customer issues

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Victoria's Secret contact information - compared

Above are our top recommendations for how to contact Victoria's Secret, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Victoria's Secret by looking at which ones are the fastest and which ones other customers recommend the most for solving Victoria's Secret customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Victoria's Secret across the following mediums: Phone, Email, Chat, Web.

Phone number / contactWaitVotes
Customer Service
3 mins89
Customer Service
< 24 hrs226
Live Chat
Customer Service
24 mins211
Member Services
10 mins107
Customer Service
< 29 hrs316
Online Help
Customer Service
< 2 hrs150
Customer Service
2 mins243

Does GetHuman work with Victoria's Secret?

GetHuman does not work directly with Victoria's Secret's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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