Contact Toys ''R'' Us

The best of the 3 ways to get in touch with Toys ''R'' Us by GetHuman

Toys ''R'' Us Phone Number
800-869-7787 · Customer Service
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Toys ''R'' Us Live Chat
Unfortunately, Toys ''R'' Us does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Toys ''R'' Us:

Toysrus took twice from my account called a memo adjustment??? My bank is now...
I have a parcel coming for home delivery and when I checked on the receipt the wrong ad...
Trying to redeem your gift card. Need it honored. Thank you
Need you to honor a ToysRus gift card. Would like to know the monitory value & be able...
Jsut want to check the stock
One of your customers was not wearing a mask and they were touching other people and sa...
Id like to enquire about the toy I cancelled
Calling to make a payment
I was given a two-in-one walker but the try and the push bar are missing I would like t...
Can You check my gidtcard balance
I bough a bunch of Xmas presents and got everything except for the train set I’missing...
One of your social workers punched my daughter in the face and she has a black eye I wa...
I was stolen my card. I want to report in case someone use my card .
Good Day Sir*Maam *I would like to ask your assistance of my SONY Play Station * which...
we entered the card * and pin * multiple times correctly and it will not tell me the ba...
More customer issues

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Toys ''R'' Us contact information - compared

Above are our top recommendations for how to contact Toys ''R'' Us, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Toys ''R'' Us by looking at which ones are the fastest and which ones other customers recommend the most for solving Toys ''R'' Us customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Toys ''R'' Us across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins108
Online Help
Customer Service
< 8 hrs96
Corporate Offices
38 mins126

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