Contact Toys ''R'' Us

The best of the 3 ways to get in touch with Toys ''R'' Us by GetHuman

Toys ''R'' Us Phone Number
800-869-7787 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Toys ''R'' Us rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Toys ''R'' Us Live Chat
Unfortunately, Toys ''R'' Us does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Toys ''R'' Us:

I ordered a baby stroller March *, **** and have not received it as of yet, why...
I order a baby stroller last week where is it !!!!!*I need to know. It should have been...
Our Generation, Mane Attraction Horse Trailer for **-inch Dolls*QTY: **trying to order...
I have a friend at work that has * little kids * * *. I was going to help them with som...
I would like to know when my package will be arriving.it shows deliverd on the status...
I live in the United States and would like to purchase two toys to send to Canada? Do...
I need to know the balance on my card
I purchased * sets of the new outline markers for a total of $**.** on Nov **th. The c...
Toysrus took twice from my account called a memo adjustment??? My bank is now...
I have a parcel coming for home delivery and when I checked on the receipt the wrong ad...
Purchased teardrop humidifier **th March and was told by associate it would be on sale...
How to check balance on gift card
I am an long standing customer of your store in Port Elizabeth in William Moffet. I sp...
I order Nintendo switch red and blue controller last black Friday for $** cad. With my...
It was meant to be picked up rather than shipped
More customer issues

Help me with my issue

Toys ''R'' Us contact information - compared

Above are our top recommendations for how to contact Toys ''R'' Us, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Toys ''R'' Us by looking at which ones are the fastest and which ones other customers recommend the most for solving Toys ''R'' Us customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Toys ''R'' Us across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-869-7787
Customer Service
3 mins108
Online Help
Customer Service
< 8 hrs134
973-617-3500
Corporate Offices
38 mins30

Does GetHuman work with Toys ''R'' Us?

GetHuman does not work directly with Toys ''R'' Us's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!