Contact The Gap

The best of the 4 ways to get in touch with The Gap by GetHuman

The Gap Phone Number
800-427-7895 · Customer Service
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The Gap Live Chat
Unfortunately, The Gap does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted The Gap:

Hi, I'm a Gap employee that received a call from Latanya Jaime (***-*** ****) and wante...
I haven’t received my package and its been * weeks past the shipping date
Where my items order on November **, confirm order* **QJ*** ?
Please tell me where my order on November *****, confirm* **QJ***? When they can deliver!
HI, I am writing because, I placed an order and had it shipped to a UPS Store location...
package arrived, missing item in order
Gap factory order cancelled for face masks, which ones are still available?
missing items from order TDM*RBL
Hello and thank you for your help. Due to COVID, multiple orders placed online have not...
I need to cancel an order that has items that are backordered.
Hello, **I am writing in hopes that you would allow me to use my $**.** gap cash. You s...
I recently visited the Montgomery, AL Gap to store when I noticed they were having a cl...
Did an online purchase on Black Friday that hasn’t come
cannot locate order number
I am looking for perfect fit boot jeans in black, but online it shows as unavailable. I...
More customer issues

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The Gap contact information - compared

Above are our top recommendations for how to contact The Gap, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact The Gap by looking at which ones are the fastest and which ones other customers recommend the most for solving The Gap customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact The Gap across the following mediums: Phone, Facebook, Twitter, Email.

Phone number / contactWaitVotes
800-427-7895
Customer Service
2 mins16
facebook.com/gap?v=app_173317695953
Customer Service
2 mins113
@gap
Customer Service
2 mins15
custserv@gap.com
Customer Service
< 2 hrs32

Does GetHuman work with The Gap?

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