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Can I Cancel My Order and Get a Refund?

Asked 2 years ago
Yes, it is possible to cancel an order and request a refund from Gap, but the specifics depend on the order status and the timeframe in which the cancellation is attempted. Generally, if an order has already been processed and shipped, cancellation may not be possible. In such cases, customers have the option to return the item after receiving it, following Gap's return policy. It is important to keep in mind that Gap typically allows returns within a specified period from the delivery date, which usually falls within thirty days. If an order is still in processing and has not yet shipped, customers may have the opportunity to cancel the order by accessing their account on the Gap website or by following the specific steps provided during the purchasing process. Refunds are typically issued through the original payment method after items have been returned and processed. For the most accurate information regarding order cancellation and refunds, it is advisable to check the current policies on the Gap website or refer to the customer service section for details relevant to the specific situation. This will provide the most dependable guidance based on the latest policies.
Answered Jul 7th 2025

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