Can I Cancel My Order and Get a Refund?

Asked a year ago
Yes, you can cancel your order and receive a refund from Gap. If you wish to cancel your order, it is important to do so as soon as possible after placing it. You can initiate the cancellation process by contacting our customer service team via phone or email. Please have your order details handy when reaching out to us. Gap will assess your cancellation request and determine if it can be accommodated based on the order status. If your request is approved, a refund will be issued to the original form of payment used for the purchase. The refund process may take a few business days to complete. Keep in mind that once an order has been shipped, it cannot be canceled and you may need to return the item for a refund instead.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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