Contact TOMS

The best of the 3 ways to get in touch with TOMS by GetHuman

TOMS Phone Number
800-975-8667 · Customer Service
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  • Fastest way to talk to a real TOMS rep
  • Pro tips & talking points
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TOMS Live Chat
Unfortunately, TOMS does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted TOMS:

I need to purchase new shoe strings for my black desert wedges shoes. Where can I find these
I haven't received my parcel I ordered two weeks ago
I ordered shoes dated June *, **** and until now I haven't receive yet any information...
I purchased a pair of the mens Hawthorne "waterproof" boot and have had them completely...
I have sent three separate complaints to TOMS via their website regarding an issue with...
So I had placed an order through the website and I also paid for it to be shipped overn...
I placed an order on **-*-****. It’s on my visa account and I’ve spoke to them regardin...
Hello I'm very frustrated I have tried twice to complete my cart. I actually started m...
I ordered * pairs of shoes on cyber Monday. We received two pairs of shoes but there wa...
Order * ---- *************Placed an order a week and half back, was supposed to be deli...
I ordered shoes on November **th. I got an immediate email stating the order was cancel...
I waiting for over ** minutes to speak to a customer service rep, finally got one. He w...
Patrick Downs purcased * pairs of shoes from your company , one pair he had sent to his...
TOMS,*I am contacting again in regards to boots I ordered and still have yet to receive...
About a year ago, I purchased a new pair of Toms from the store in Portland, OR. I have...
More customer issues

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TOMS contact information - compared

Above are our top recommendations for how to contact TOMS, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact TOMS by looking at which ones are the fastest and which ones other customers recommend the most for solving TOMS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact TOMS across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins7
Online Help
Customer Service
< 2 hrs33
Customer Service
2 mins71

Does GetHuman work with TOMS?

GetHuman does not work with TOMS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to TOMS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check TOMS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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