Contact Southwest Airlines

The best of the 9 ways to get in touch with Southwest Airlines by GetHuman

Southwest Airlines Phone Number
800-435-9792 · Customer Service844-202-5523 · New Customers
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Southwest Airlines Live Chat
Unfortunately, Southwest Airlines does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Southwest Airlines:

I am making reservations for six family members to fly together. There is a **-year-old...
I want to upgrade my seats.
Have general questions about booking a reservation and cancellation.
Want explanation of return policy if paying for flight by money*credit card or rewards...
I had to cancel my flight to Hawaii last March due to the pandemic. I don't feel comfo...
Can I take my dog on my flight and how much cost?
How do you add rewards after I made reservations. What is my reward *
I’d like to know if my bag has arrived in Palm Springs from Phoenix yet
Called southwest Airlines * times and was disconnected every time. I need to make a res...
Southwest unilaterally canceled flight for * of our children. One was on our itinerary...
Southwest unilaterally cancelled flight for * of our minor children. We just noticed t...
Had a reservation. Southwest sent us an email with change of flights. Now getting in...
will be traveling from Sacramento to Seattle and back this week. Need to transport gui...
Last year due to the pandemic i had to cancel * reservation's and they should be on hol...
I’d like to cancel my flight
More customer issues

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Southwest Airlines contact information - compared

Above are our top recommendations for how to contact Southwest Airlines, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Southwest Airlines by looking at which ones are the fastest and which ones other customers recommend the most for solving Southwest Airlines customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Southwest Airlines across the following mediums: Phone, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Customer Service
38 mins850
New Reservations
< 1 min300
Baggage/Luggage Problems
38 mins1708
Customer Care
38 mins2419
Online Help
Customer Service
< 2 hrs1319
Customer Service
2 mins1474
Customer Service
2 mins1323
2 mins991
Rapid Rewards
15 mins2655

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