Contact Sony

The best of the 4 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Technical Support
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Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sony:

i got my account suspended permanently and i was wondering how can i get it back.
There are two PS* controllers will not connect to the consul, with or without the cord...
Help with setting for live TV channels
Brand new *k Blu-ray Disc for Spider-Man: Across the Spider-Verse is freezing and glitc...
Can't connect bluray to internet. Tried wired & wireless. Bluray:Sony BDP-S***** BX...
My ps* has been reset and it says connect controller to ps* I do that and it want connect
Questions about oled tv’s
PS* network is not working
You. won’t let me on my account because I owe money. I bought gift cards and I still ca...
Mortal Kombat ** ultimate add on bundle is not working on PS* it says it required morta...
Ps* co troller stick drifts on only one game
I got bullied and I got robbed of money. I need to talk to customer service now.
My PS* controller is not working
Por favor necesito habla con un gerente espa*ol pa explicar la situaci*n
Sound bar issues very low volume its a brand new HT-A**** sound Bar with a brand new So...
More customer issues

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Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web, Twitter.

Phone number / contactWaitVotes
Technical Support
15 mins188
Online Help at
Customer Service
< 2 hrs414
eSupport Customer Service
2 mins164
Customer Service
12 mins411

Does GetHuman work with Sony?

GetHuman does not work with Sony's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Sony at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Sony's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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