Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Customer Service
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Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sony:

I forgot my password to my sign in account
i am not getting the reset password in my email just like that and i had on *sv
Ps* won’t has white light
Need password reset but security question doesnt work
I had my account suspended but I don't text anything wrong but I was attached with mess...
I had my account suspended but I did not say anything wrong but other people were sendi...
Headphones not connecting to Bluetooth
Won't let me activate my account
No longer have access to the phone number used for my * step verification set up. It's...
I no longer have the number used on my account to receive the * step verification code's
If have a psvita and to get in the store they tell me to cr*ate a device setup password...
I can't open my phone i forgot my pattern
I Bought a Playstation plus card for ** dollars for a year subscription and when I put...
I recently inherited a sony kdl-**r***c television. I understand it doesn't use androi...
More customer issues

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Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-430-4433
Customer Service
15 mins188
877-865-7669
Technical Support
8 mins408
800-554-6908
National Customer Relations
21 mins248
Online Help
Customer Service
< 2 hrs441
866-909-7669
eSupport Customer Service
2 mins191
877-244-9959
Customer Service
3 mins305

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