Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Sony rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Sony:

I was on cable TV and now I can’t get back to antenna they change something when they p...
I don't have access to the number that the verification code is going to
Hi!*We purchased a **' Sony Bravia *K HDR UL **** from Best Buy in Dublin, Ca just unde...
I don’t know why my account got suspended
I can't get my remote to sync with my television
Cant get my ps* out of safe mode
My Playstation * HDMI cord and or port isn't working properly. I have reset the entire...
Promotional codes for PlayStation Plus
I bought a PSN gift card in a local Store and when I try to redeem the code, it won’t w...
Hi I get ps* and thief get in my home and get it pleas can help me
Sony Camera *RII **My camera’s joystick has stopped functioning. I have checked several...
I have bought a brand new PlayStation and came broken.
I can’t log into my account because it has a verification on it but I have a different...
I want to know why my order of my ps* controller was cancelled when I didn’t cancel any...
I have been temporarily suspended on my PlayStation for something that was a complete a...
More customer issues

Help me with my issue

Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-430-4433
Customer Service
15 mins188
877-865-7669
Technical Support
9 mins442
800-554-6908
National Customer Relations
21 mins282
Online Help
Customer Service
< 2 hrs475
866-909-7669
eSupport Customer Service
2 mins225
877-244-9959
Customer Service
3 mins339

Does GetHuman work with Sony?

GetHuman does not work directly with Sony's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Sony at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!