Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Customer Service
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Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Sony:

how to activate srs xb** extra bass feature? · 18h ago
My psn account was hacked into and now i cant change the password · 19h ago
So I was playing on my account Saint*Thermal on ****** and it... · 20h ago
I’m banned I need help getting unbanned · 21h ago
Someone signed me out of my acct and changed info · a day ago
More customer issuesHelp me with my issue

Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.
Phone number / contact
Customer Service
15 mins
Technical Support
7 mins
National Customer Relations
21 mins
Online Help
Customer Service
< 2 hrs
eSupport Customer Service
2 mins
Customer Service
3 mins

Contacting Sony at a Glance

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