Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Help-desk
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

I need to pull some deleted messages off of my son's Snapchat to keep them in school co...
The memories in my My Eyes Only have not been loading for the past * months! I’ve troub...
Someone sent my daughter messages saying they should just rape her and that they hope s...
I chabge my my eyes only password after that all photos are deleted i want all my hude...
My account was deleted and I dont know why
I tried logging in my Snapchat with a new phone but it keeps telling me that I need to...
Hey Snapchat,*So I made my snap in like fifth grade, I've had it forever, and I've had...
When I login into the app It says my credentials are wrong and I know they are right. I...
I logged into another Snapchat with my phone number , now I can’t verify my phone numbe...
It says I cannot verify my phone number because of suspicious activity , I want this is...
I cannot log back into my snapchat and their is an error with my phone number recovery
I’m trying to add my number on Snapchat and it won’t let me apparently due to “suspicio...
Hi, my Snapchat has been logged out. I got a new phone today and tried logging into my...
Hey support team, *I really need some help! I need to see who I sent some snaps to that...
Could someone please help me out. I have contacted you guys on past several times but n...
More customer issuesHelp me with my issue
As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Medicare page. Or look at our Contact Verizon page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Snapchat at a Glance

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