Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Customer Service Help Online
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

I can’t add someone. After hit add, get a message on top saying unable to add
I have forgotten my password to get into my account, but I cannot change it because it...
my snapchat wont allow me to put up snap stories it keeps telling me it failed i want t...
a friend tried creating a new account on my device, when doing so snapchat locked my ac...
Snapchat. I logged out last night and went to go log back in and my account was “tempor...
**** ********* ****** ************
snapchat keeps temporarily locking my account not giving me access to it and for no reason
Everywhere in snapchat showing oops something went wrong not showing photos videos not...
I went on vacation and I accidentally deleted Snapchat and then i redownload it and tri...
My account keeps getting temporarily locked out every time I log in. I haven’t broken a...
oh I am permanently locked out of my Snapchat and I don’t know why I have memories sinc...
I don’t have an option to have a public profile, and my streak score is **,***. And I r...
I lost the * month bsf badge with me girlfriend because she bet me I wouldn't block her...
i havent been on my snap for * months i want to go back on it i remember the username a...
Is there a way to see a sent message, the recipient also took a screenshot
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Best Buy page. Or look at our Contact Straight Talk page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Snapchat at a Glance

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