Contact Snapchat
The one way to reach Snapchat by GetHuman.
Snapchat Help-desk
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issueSnapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.
Recent reasons customers contacted Snapchat:
To Whom this may concern, **I don’t remember what passcode I put for my eyes only fold...
Someone logged into my account and signed me out and I recently got a new phone and it...
So I logged outta snap chat to fix something and then logged back in and it said accoun...
My niece is being bullied on Snapchat
I got an e mail that said I was locked out of my account for literally no reason and I...
My snapchat account has been locked for some reason and I’ve tried to unlock it but it...
My quick add friends options are gone, I don't know how to get it back.
Snapchat deleted most of my memories,I only have mementoes from July,September,October...
My phone was hacked. I still have access to my email but had to change my phone number...
My account keeps on getting reported. I keep getting messages from snapchat saying i ne...
I beg of you to change my username, it's an utter embarrassment and I have worked hard...
I can’t seem to add people on my account.
Somebody sent me a snap video and I am trying to open it but cannot . It keeps on showi...
For some reason the Snapchat app won’t let my questions from yolo go through???
Someone must have got into my account and now I can’t get in
More customer issuesHelp me with my issueAs far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.
Comparing Snapchat Contact Information
GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Amazon page. Or look at our Contact PayPal page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
Does GetHuman work with Snapchat?
GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
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Chat with a Paid ExpertContacting Snapchat at a Glance
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