Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Customer Service Help Online
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

Snap locked my account cuz I can’t VERIFY MY NUMBER CUZ SOMEONE HACKED ME AND I HATE SNAP
My account keeps getting locked because I can’t verify my phone because you guys banned...
When logging into my snap chat it says suspicious log in sending a verification code to...
Need help accessing my snapchat account. Sooooo badly! Please :(
I can’t access my account as I have a new phone number. I don’t have my recovery code e...
How to open old account and I didn't save my email address and I don't know my usernam...
I logged out of my Snapchat account and I can’t log back in because I forgot my passwor...
My Snapchat got hacked and I don’t have the phone number and can’t access my email so I...
Please help me*snapchat bug in I uninstall it except that my password is oddly wrong an...
My password won’t work and email and phone number aren’t on the account
I keep trying to log into my snapchat with the correct username and password but it kee...
When I try to log into my Snapchat account, it says "suspicious log in"...and then it t...
It keeps sending verification code to my old number. I have a new number
I got robbed by an African American male in Compton California I have his information h...
I’m getting blackmailed and this person asked for a inappropriate picture and is saying...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Citibank page. Or look at our Contact Greyhound page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Snapchat at a Glance

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