Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Help-desk
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

I can’t log on to my Snapchat account and I can’t acces the email linked with the accou...
My Snapchat has been hacked the hacker changed my email and password that is connected...
So I logged out of my account and forgot my password and my email and phone number was...
Someone has got my phone number and email and has changed my password
I forgot my old password and I want to log back in Snapchat
Hello Snapchat, * I have lost my recovery code for Snapchat and I also changed my numbe...
My name is Kanishka . My issue was that my Snapchat I'd was not taking my phone number...
I have a problem with my Snapchat score right now I have it on **,*** it look like this...
Hi I’ve been trying to acquire the username @mrdavis for quite some time. The account s...
I have multiple emails and I forgot which one I set my account with all I need is a hin...
I changed my phone number and phone and it won’t let me login in. Tried to change my pa...
I had my snapchat account @sibelmustafa** i had my phone number and my email adress ver...
I no longer have access to my old phone, not my recovery code. i want to get back into...
I was hacked. I no longer have access to log onto my account because it asks for me to...
My daughter has * accounts and I want her name off Snapchat due to some issues.
More customer issuesHelp me with my issue
As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Medicare page. Or look at our Contact Verizon page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Snapchat at a Glance

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