Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Help-desk
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

i don't remember my password and don't have the phone or email so i cant get it back co...
sent snap to wrong person really need it unsent immediately
I don’t have my phone number I had used for my snaochat. Now it won’t let me change my...
I need messages form the SsJaySniper account on snap back and fourth with abbywalling...
My snapchat wont let me log in I think it may have got hacked it is no longer linked to...
I would like to restore some pictures and videos from my account that were deleted by a...
Picture is not clear when I receive a Snapchat.
My fiance and I downloaded my Snapchat data it is showing under Chat*history.json that...
I forgot my my eyes only password and I don’t want everything to delete so is there any...
When I first got my account, I said no to notifications. I changed my mind and when I p...
I need somebody to be removed from the app because of bullying
Ya no tengo el mismo n*mero de tel*fono que puse en mis datos de snapchat puedo enviar...
My debit card (ending in ****) was charged $***.** from Snapchat. I have no knowledge o...
I forgot my password to my memories and I wanted to know if there was a way for me to r...
Hi someone is reporting my account for the reason trying to get my account blocked and...
More customer issuesHelp me with my issue
As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Air Canada page. Or look at our Contact page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Snapchat at a Glance

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