Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Customer Service Help Online
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

im trying to login in my account but its not letting me and recently i got a new phone...
My account got locked and I need to know how to get back into it. I think it is a devic...
hey i think my account might’ve been hacked i’ve emailed but they’ve said there’s nothi...
My account randomly wouldn’t let me in and I tried to put in the password to get in and...
Hello, the username molly-moo* has been putting things in her story about me for the la...
I've lost my pictures & videos which haven't been saved of memories, how can I refind them?
my account was mistakenly locked bc i haven’t verified my number, can you please give m...
my account was mistakenly locked all i have to do is verify my number i can’t lose my m...
I have lost my **** snaps last night *I need them back , they aren’t back up but when I...
I am not getting the option of everyone in who can view my story setting
hello! so my snapchat dark mode had updated and it took it away from me. please put it...
Snap scores should only be visible to yourself and not others. This causes so many inse...
i am trying to get snapchat dark mode on my iphone *s plus and it isn’t there pls help me
My name is carter I have the wrong phone number In my snapchat account and I need to ch...
i was logging out of my snap chat and logging back into it because i wouldn’t give this...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Delta page. Or look at our Contact Verizon Wireless page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Snapchat at a Glance

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