Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Help-desk
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

Someone has hacked into my snapchat account and is threatening to post my nude images i...
Someone hacked into my account, and changed my email and number so I can not access my...
My ex change their password and change email and phone number and i want login back ple...
I was on my Snapchat account one night . I logged out and I wasn’t able to log back in...
I lost my hide photos how??
When i go in to snap I won’t work it says u have to enable the camera when i go to sett...
Someone keeps reporting me AND IM DOING NOTHING!!!! i haven’t done anything and snap ke...
My phone broke and I’ve lost my streak with my girlfriend is there anyway you can put t...
My friend blocked me as a joke and we lost our * month ** best friend heart and we want...
Snapchat needs to not require memory backups. It’s too time consuming and the app crash...
I got a new phone and I can't log in to snapchat. My phone number is different than wha...
Last night I placed an order and when it was completed, I saw I was being charged...
The front camera of my snapchat shakes whenever I try to use it. I’ve checked and my no...
my phone blocked my friend and we had the red heart and he was my number one and we rea...
It says do to suspicious activity. I canny get a verification code
More customer issuesHelp me with my issue
As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Amazon page. Or look at our Contact PayPal page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Snapchat at a Glance

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