Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Help-desk
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame. Luckily, we can tell you how to get your customer service issue fixed anyways. Read on.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
More general info: Snapchat Customer Service

Recent reasons customers contacted Snapchat:

"My snapchat account has been temporarily locked for **hours s..." · 2d ago
"I forgot the p***word - when trying to I want to change the p..." · 2d ago
"It says that my user names has been used by someone else - wh..." · 3d ago
"Can the person see that I have cleared the conversation, or w..." · 3d ago
"It kept saying my p***word was wrong when it's right - when t..." · 3d ago
See all customer issuesI need to contact Snapchat about an issue
As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Medicare page. Or look at our Contact Verizon page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
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