Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Help-desk
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

Hi*someone has opened an account with my name. My name is Isabelle Maussion and my face...
My best guy friend just passed away and i have somebody who has made a snapchat account...
Someone posted a undescent video of me without my consent and I want the video to be ta...
I recently bought some iPhone wireless ear phones off an add on snap chat it’s been...
I have my Snapchat unprivate my name is *Taam*** **I have this person who keep looking...
Do you guys save conversations in a database by chance? Asking because a friend is bein...
My daughter uses SnapChat to communicate with her father. I want to know how he is abl...
How do I set up an autoresponse (similar to an iPhone with a message that is automatic...
can you help me change my snapchat number as I don't have the recovery mode
It keeps blocking my girlfriend for no reason on both of my new snapchats and idk what...
I have an old account which I don't use but it was registered with my email and the new...
Me and my friend were each other’s number one best friend for two months and we r still...
Me and my friend were each other’s number * best friend for * months and we r still tal...
my snapchat is locked, this is my third account thats been locked in a couple months.
Hello my phone broke a couple weeks ago and I tried to login in Snapchat from a differe...
More customer issuesHelp me with my issue
As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Amazon page. Or look at our Contact PayPal page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Snapchat at a Glance

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