Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Customer Service Help Online
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

Hi, I Lost my phone with my SIM card my previous number was *********** in my Snapchat...
Snapchat account is permanently banned. I don't know why. But for quite a time my snapc...
I lost my phone number used to verify my snapchat with *FA verification, now it needs t...
My number one best friend emoji was taken off of my number one best friend when we only...
My snapchat doesn't work properly. It couldn't sent msg but only receives.
i would like my snap score to go down by ***,*** because it looks quite bad having it s...
Hi, I was maintaining streak with my friend and I have broken it. Her snapchat id is @S...
My Snapchat account has been hacked and now it’s locked. How can I get not account back?
I think I told my crush I like him, how do i delete that snap after its on deliever?
I logged out for a couple weeks and now it says my credentials are wrong
My Snapchat account was hacked a few days ago. The people who hacked me changed my pass...
My account will not let me log in even if I try reset my password it won't let me, my p...
Logged out of my snap account a while ago for some person to log into theirs to contact...
I have a snap saying it is from * weeks ago and it will not let me open it. I have rest...
Hello, I have been using Snapchat for awhile now and I have a question I have recently...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Amtrak page. Or look at our Contact Social Security page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Snapchat at a Glance

Contacting Other Companies

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!