Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Customer Service Help Online
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

when I log in it says oops could not find matching credentials and my password and user...
When I log in it says oops we could not find matching credentials I haven’t changed my...
So I try logging into my trackpanther** account and then it says we cannot find a match...
My daughter has a snapchat account that has the incorrect birthday and now the limit ha...
Hello snapchat, its weird but I forgot my password of my eyes only, I don't want to los...
My account has been locked… I’ve tried and nothing fixes it … Help me with this issue p...
So I got a new phone and I have the same number but it will not let me log into Snapcha...
cannot log into my snapchat because i have a new number and cannot get into my old emai...
I have my login and my password for my Snapchat but it’s not letting me login from my d...
Need new Snapchat password and don’t have the correct email verified
i removed my account and i tried getting back in but snapchat just said it’s not matchi...
I lost the number I used for my Snapchat account
i am getting the 'Oops! We could not find matching credentials." error and would like i...
I was able to sign in at the beginning of the week but now it is saying it is a suspici...
I lost my phone, somebody found it and posted something that got reported and my accoun...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Amazon page. Or look at our Contact PayPal page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Snapchat at a Glance

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