Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Customer Service Help Online
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

There is a fake account with my name on it I did not give constant to using my personal...
Someone posted pictures of underage girls nudes and naked videos of them on their story...
I can’t login to my Snapchat I’ve tried everything they told me to do I tried resetting...
my friend's snapchat account randomly got deleted. when you try adding him, it says his...
I got logged out and both number and email are both old so therefor I can’t send verifi...
my email is used by someone else somebody hacked my account maybe or i don’t know how i...
Hello,**I will be extremely grateful for your help. *I have no idea where I should to f...
Sir after changing state i am unable to send snap message to anyone but theie messages...
Can you see if you can get my Snapchat back because all my pictures are on my snap
My Snapchat account is permanently locked and I didn’t do anything wrong it has been d...
My Snapchat account was permanently locked and I didn’t do anything wrong
My Snapchat memories from over * years ago were all deleted and I was wondering how I c...
My friend sent me a snap and I want to view it again. They believe they did not send me...
I can not get into my email linked to my Snapchat, I need into it because it has pictur...
I cannot log into my snapchat- my email was not verified (evidently) and my phone (phon...
More customer issuesHelp me with my issue
As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact GameStop page. Or look at our Contact Sprint page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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