The one way to reach Snapchat by GetHuman.
Snapchat Customer Service Help Online
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:Help me with my issue
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Snapchat:
Says my account was locked but I’m sure I didn’t do anything to get it locked
Hello :) im being harassed by an kinda unknown person for almost a year now, so i want...
I don’t remember my password to my snap chat I don’t have the same number any more how...
Same here I changed the password too and it still won’t work, pretty annoying
Cancel the Snapchat account bil.b**. Whoever has that account is using my email addres...
Someone with the a account bil.b** has a Snapchat account under my email address. With...
My account has been hacked my private pictures are being exposedMore customer issues
Help me with my issue
As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.
Comparing Snapchat Contact Information
GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Best Buy page. Or look at our Contact Straight Talk page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
Does GetHuman work with Snapchat?
GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!