Contact Snapchat

The one way to reach Snapchat by GetHuman.

Snapchat Customer Service Help Online
Your best option for resolving your Snapchat customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Snapchat help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Snapchat Phone Number
Snapchat doesn't have a phone number, which is a shame.
Snapchat Live Chat
Unfortunately, Snapchat does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Snapchat:

Hi is there anyway that you can upload all of my old memories I know that they were bac...
EVERY ** HOURS or LESS, the snaps I send to people disappear. It’s so annoying
someone is blackmailing me and threatening me with my personal private images. His snap...
My account was hacked by my ex boyfriend and i can’t even get into my account because h...
I am being harassed by another Snapchat user. Someone contacted me using the account @r...
I was switching my account and then some of my memories were erased from my memory came...
My minor daughter is being harassed*threatened told to commit Suicide on an app called...
Someone is blackmailing me and saying “if you don’t send me naked pics to help me *** I...
I would like to see if or when anyone has logged on to my snapchat. I havent been on in...
I got a new phone and new number and need to login to Snapchat but I don’t have access...
Hi, yesterday I've been trying to add people back but it won't let me. I reported about...
I know my Snapchat username but I forgot my password. I no longer have access to the ph...
My account was hacked. The hacker changed my email adress but not my phone number so I...
Need some help had to press charges on a kid who posted nudes of my child on snapchat c...
My Snapchat was compromised and I’m locked out I’ve went to the Snapchat Website and tr...
More customer issuesHelp me with my issue
As far as we know, there is only one way to contact Snapchat, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Snapchat, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Snapchat Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact GameStop page. Or look at our Contact Sprint page. We can't really provide this kind of help if you're looking to contact Snapchat because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Snapchat?

GetHuman does not work directly with Snapchat's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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