The best of the 2 ways to get in touch with Shutterfly by GetHuman
Shutterfly Live Chat
Unfortunately, Shutterfly does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Shutterfly:
my photos are not downloading, though it says I can't save them as they are downloading...
I am ready to upload my photos to start working on my photo book.
Making a photo book. I have ** pages-do I pay for **? Will there be * blank pages in my book?
I have a message saying that my photo books were delivered today. I have been home all...
I put the wrong shipping address into my order details.
Refund. Never received order.
Still have not received one album i made on Dec *th ****.*The Album is called Ross...
I did my order it was close to *** dollars then I forgotten to add the free shipping pr...
Recieved damage photobook
I haven’t received the order I order in early December. When is it coming?
I'd like a refund for Christmas cards that were never delivered to me.
I have tried live chat dozens of times and never gotten through. Our order never arrive...
On Dec *, I took advantage of free pgs for photo books, and ordered * books (Order...
Two lost orders under the account Amanda Williams*******@***.com
I got a puzzle made from a picture and it’s peeling for Christmas for my daughter I wou...More customer issues
Help me with my issue
Shutterfly contact information - compared
Above are our top recommendations for how to contact Shutterfly, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Shutterfly by looking at which ones are the fastest and which ones other customers recommend the most for solving Shutterfly customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Shutterfly across the following mediums: Phone, Web.
Does GetHuman work with Shutterfly?
GetHuman does not work directly with Shutterfly's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!