Contact Rakuten

The best of the 2 ways to get in touch with Rakuten by GetHuman

Rakuten Phone Number
800-800-0800 · Customer Service
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  • Fastest way to talk to a real Rakuten rep
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Rakuten Live Chat
Unfortunately, Rakuten does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Rakuten:

I brought something from macys and didn’t see where I would receive the credit or the G...
I need to cancel duplicate viki accounts
I have some purchase receipts that I want to submit to rakuten
In signing up I mistakenly used an old email address. I tried to change it to the corre...
Did not receive my previous check
haven't received my concert week promotion code
I referred my friend today to Rakuten so I was supposed to get my $** referral credit a...
Having problem with my accoutn
I was issued a check from Rakuten and I was out of the country and it became void after...
Replacement check for expired checks
I need the $** gift card to be able to be sent
my viki its not working on roku
More customer issues

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Rakuten contact information - compared

Above are our top recommendations for how to contact Rakuten, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Rakuten by looking at which ones are the fastest and which ones other customers recommend the most for solving Rakuten customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Rakuten across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins215
Customer Service
< 2 hrs92

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