Contact Rakuten

The best of the 2 ways to get in touch with Rakuten by GetHuman

Rakuten Phone Number
800-800-0800 · Customer Service
GetHuman features available:
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  • Remind me when call center opens
  • Fastest way to talk to a real Rakuten rep
  • Pro tips & talking points
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Rakuten Live Chat
Unfortunately, Rakuten does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Rakuten:

Non sono riuscito a vedere il film da me acquistato con numero di fattura IT...
Message post* le ************Objet : ****** d'envoi de mon colis...
Dopo aver acquistato un vostro film non sono riuscito a vederlo causa problemi con la...
cannot complete purchase online through Rakutan site*can I get my points after the purc...
Dopo l'acquisto di un film non sono riuscito a vederlo a causa di un problema di rete w...
je souhaite le remboursement imediat de ma commande que je n'ai jamais re*ue
Bonjour,**J'ai effectu* des changements sur mon site de vente. J'ai retir* port gratuit...
J'ai constat* que vous avez bien pris en compte ma r*clamation avec le remboursement de...
Je comprend pas un pr*l*vement de **.** est pass* sur mon compte aujourd'*** alor que...
Received an email that Rakuten points were going to expire today and there’s nothing th...
My daughter, Jonzel Sizemore, referred me to Rakuten. Neither one of us received the...
J attend encore une r*ponse de validation et je trouve que c’est particuli*rement tr*s long
I want credit for a purchase
Help with cash back after making a purchase
More customer issuesHelp me with my issue

Rakuten contact information - compared

Above are our top recommendations for how to contact Rakuten, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Rakuten by looking at which ones are the fastest and which ones other customers recommend the most for solving Rakuten customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Rakuten across the following mediums: Phone, Web.
Phone number / contact
3 mins
< 2 hrs

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