Contact Rakuten

The best of the 2 ways to get in touch with Rakuten by GetHuman

Rakuten Phone Number
800-800-0800 · Customer Service
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Rakuten Live Chat
Unfortunately, Rakuten does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Rakuten:

Bonjour,*Je suis vendeur, j'ai programm* l'encaissement de mes b*n*fices de vente de fa...
I received my Big Fat Check. I took it to the bank, and my bank rejected it. I've sent...
Expired check over *** days needs to be resen.
My purchase from Ralph Lauren Factory outlet on March **. **** wasn't there so I manual...
I referred a friend and she made a purchase of $** or more and either one of us haven’t...
I did not get the correct amount of cash back credited to my account on a purchase made...
I want to cancel my subscription with rakuten viki immediately can't afford it right now
My cash back hasn’t been processed
I got my check and I couldn't cash it because it is not signed. *My check number is...
The password save button is grayed out
Life is good cash missing
Missing cash from two shopping trips. Life is Good. $**.** *-**-**** order...
missing points for online purchase
I was referred by my friend in November when the referral bonus was $** for the referri...
I saw a double cash back *Should I rebuy the same item again or you will just reajuste ?
More customer issues

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Rakuten contact information - compared

Above are our top recommendations for how to contact Rakuten, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Rakuten by looking at which ones are the fastest and which ones other customers recommend the most for solving Rakuten customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Rakuten across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-800-0800
Customer Service
3 mins215
http://support.rakuten.com
Customer Service
< 2 hrs92

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