Contact Rakuten

The best of the 2 ways to get in touch with Rakuten by GetHuman

Rakuten Phone Number
800-800-0800 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Rakuten rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Rakuten Live Chat
Unfortunately, Rakuten does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Rakuten:

I don’t know how to get started
They removed the $** referral from my account.
I was supposed to get my money on my PayPal card today on the **th of May and it didn't...
I need my check sent to me for February ****. Shirley Dycus *** Maple St. EDDYVILLE,ky.*****
I was promised a check in February but haven't received it.Will you please send it to m...
Emergency!!*Please call regarding missing cash back. Is it because I shipped with shopr...
I tried to order something via Rakuten but my order wouldn’t go through. Will I still g...
All of the sites i use through yall work well except*PetSmart seems to kick me out ofte...
My purchase is not showing up on the website
I just bought tickets from Vivid seats and I was supposed to get **% back. But I did no...
Regarding Tuft and Needle **% Offer:**Is there a way to delay shipping so that the matt...
More customer issues

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Rakuten contact information - compared

Above are our top recommendations for how to contact Rakuten, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Rakuten by looking at which ones are the fastest and which ones other customers recommend the most for solving Rakuten customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Rakuten across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins215
Customer Service
< 2 hrs94

Does GetHuman work with Rakuten?

GetHuman does not work with Rakuten's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Rakuten at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Rakuten's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Rakuten at a Glance

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