Rakuten Customer Service Issues
Archive 5
The following are issues that customers reported to GetHuman about Rakuten customer service, archive #5. It includes a selection of 1 issue(s) reported December 28, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear Team Rakuten,
I've had a negative experience with your application. Upon signing up with a friend's referral code, they received cash back, but I did not. Subsequently, referring friends who made purchases through Rakuten resulted in them receiving bonuses while I did not. When trying to track missing cash back and referrals using their email, it showed as not registered. I feel disheartened by these fraudulent activities and lack of trust in the system.
I hope that your support team can address these issues with bonuses and cashbacks from referrals, as I have made numerous referrals with more in progress.
Thank you,
Naveen Varma
Reported by GetHuman-varmanav on Thursday, December 28, 2023 5:58 AM
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