Rakuten Phone Number

Call Rakuten customer service faster with GetHuman

  • Calls Rakuten's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Rakuten agent: Press 1.
  • What you hear when you call: Press 1 for member services. Press 2 for employment verifications.

Reasons customers like you called recently

Hello Team rakuten, **It's a bad experience using and promoting your application . Day...
I contacted Rakuten at least * times through the website regarding missing cashback fro...
I made a purchase at Neiman Marcus **** $**** using Rakuten for **% cash back. I receiv...
I have been waiting for missing cashback worth more than $*** and it has been more than...
Unable to Connect Amex card
I purchased an adjustable bed base from Puffy on ********** through the Rakuten website...
I purchased an Adjustable Bed Base from Puffy on **********. I was to receive a five pe...
I am missing reward points
Referral bonus missing......
My friend Laxma Reddy referred me Rakuten and his email is *****@***.com. Using his ref...
I ordered from warriors shop and was supposed to receive an email for a free warriors j...
Rakuten was giving $** per referral to both parties. so we would both get $** if he bou...
My cash back is not showing in my account.
Why are you having problems calling me? I u called last time rang once then you hung up...
Please have someone call me .I can't seem to get on the website to shop this has been...

Rakuten Customer Phone Number 800-800-0800 - Stats

Phone number to dial800-800-0800
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Average wait3 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication70%
Quality of help93%
Customer votes330
Information last updatedFri Mar 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Rakuten's Best Toll-Free/800 Customer Phone Number

This is Rakuten's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rakuten agent. This phone number is Rakuten's Best Phone Number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-800-0800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Rakuten first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Rakuten has 1 phone number. It's not always clear what is the best way to talk to Rakuten representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rakuten - by phone or otherwise

While 800-800-0800 is Rakuten's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://www.rakuten.com/help for Customer Service. If you think this information is inaccurate or know of other ways to contact Rakuten please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rakuten.

What is GetHuman's Relationship to Rakuten?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rakuten. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Rakuten, including their website / help desk. Visit our Rakuten Customer Service page for more information.
Rakuten Customer Service

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