Rakuten Phone Number

Calling Rakuten customer service faster by GetHuman

800-800-0800
Customer service
Current Wait: 6 mins (3m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Press 4

Reasons customers like you called recently

I would like to speak to a person please first time purchase of items
2 days ago
need to talk to a person please
2 days ago
Trying to verify an order
5 days ago
Would like to speak with someone to verify an order
5 days ago
Would like to speak with some to verify an irder
5 days ago
HOW DO I USE MY MEMBERSHIP?
5 days ago
My account is totally up to date but you blocked access to my shows and showed ads whi...
11 days ago
My check is invalid, because I miss placed it. Can I get a replacement?
14 days ago
I paid Cox Communication on Rakuten ********* and Cox had not been paid. The bill was...
16 days ago
Ulta order not showing up order *K********* for **
17 days ago
Hace unos * meses cancel* mi cuenta rakuten, y me siguen cobrando. La cancel* el dia si...
22 days ago
Bonjour j ai envoy* il y a un mois un iPhone * Plus en r*paration le t*l*phone est enco...
24 days ago
J ai un probl*me avec un vendeur qui le r*clame ** euros de frais d envoi pour me renv...
24 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-800-0800 - by the Numbers

Phone number to dial
800-800-0800
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-5pm PST
Best time to dial
9am
Navigate phone maze to a human
Press 4
Average wait
Current wait
6
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
70%
Quality of help
93%
Customer votes
329
Information last updated
Wed Jul 01 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Rakuten's Best Toll-Free/800 Customer Phone Number

This is Rakuten's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rakuten agent. This phone number is Rakuten's Best Phone Number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-800-0800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Rakuten we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Rakuten has 1 phone number. It's not always clear what is the best way to talk to Rakuten representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rakuten - by phone or otherwise

While 800-800-0800 is Rakuten's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Rakuten customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Rakuten please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rakuten.

What is GetHuman's Relationship to Rakuten?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rakuten. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Rakuten Contact Info

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