Rakuten Phone Number

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Customer service
Current Wait: 5 mins (3m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 10:45am
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Reasons customers like you called recently

I am calling to check my missing cashback, I tried to use the website chat several time...
I am trying to change my password and it keeps telling me something is wrong. They are...
I would like to speak with the marketing department
I have in contact with kobo e readers service desk they are going to replace my reader...
I need to know if you can put a customized marketing package to for a small business
I made a trip to Macy’s through Rakuten and my order wasn’t going through. So I had to...
They send me a check worth **.** and i deposited it on boa via mobile app and it was re...
They directed me to change my password. so I changed my password and then I try to sign...
Cannot reset my password
Hi,Last night,my account was $**.**.Today is **.**.how come I missed $** referred frien...
I got $** from my friend-lcyb****.She had ordered on *********.The order number is...
I want unlink Dining from my account. How do I do this?
I have my card set to my rakuten account my for in store purchases. However there are...
I received my $** bonus for referring a friend, and so did they but it has since disapp...
When you'll were having some technical difficulties I had to reorder somehow I got canc...
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Help me with my issue

Customer Number 800-800-0800 - by the Numbers

Phone number to dial800-800-0800
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial10:45am
Navigate phone maze to a humanPress 4
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication92%
Quality of help71%
Customer votes305
Information last updatedTue Sep 14 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Rakuten's Best Toll-Free/800 Customer Phone Number

This is Rakuten's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rakuten agent. This phone number is Rakuten's Best Phone Number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-800-0800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Rakuten first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Rakuten has 1 phone number. It's not always clear what is the best way to talk to Rakuten representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rakuten - by phone or otherwise

While 800-800-0800 is Rakuten's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Rakuten please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rakuten.

What is GetHuman's Relationship to Rakuten?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rakuten. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Rakuten Contact Info

All Rakuten contacts
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Rakuten Help Desk
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