Rakuten Phone Number

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Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 4

Reasons customers like you called recently

Can you check if gamestop has **% cash back if I buy an ipad pro today? Thanks!
I can see product when I'm not logged in, but can't see it when I'm logged in. Are some...
They sent my e gift card to the wrong email , *Order number is CMD*X*TD*E *It’s suppose...
I’d appreciate someone called me from Rakuten
Need rakuten credit for lands end purchase that I could not make
I purchased a dress from Bloomingdales on ***** and there was a Rakuten Rebate that sho...
Where is my $**.** check??????????????
I was trying to use someone's Rakuten referral code, but Facebook wouldn't let me open...
I created my account connected with facebook but that email is not accessible to me rig...
i have received an email that my rakuten check was mailed on Nov **. to date I have re...
I referred my friend to join Rakuten but I did not receive the $** bonus even after she...
I never received credit for a cash back purchase
So how am I supposed to get to my money that you sent to the wrong account? I didn’t ev...
You sent it to a PayPal account that is no longer in my control. How do you expect me t...
You sent my check to a defunct PayPal account I’m unable to get into it please help
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Customer Number 800-800-0800 - by the Numbers

Phone number to dial800-800-0800
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial10:45am
Navigate phone maze to a humanPress 4
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication93%
Quality of help70%
Customer votes303
Information last updatedFri Nov 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Rakuten's Best Toll-Free/800 Customer Phone Number

This is Rakuten's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rakuten agent. This phone number is Rakuten's Best Phone Number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-800-0800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Rakuten first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Rakuten has 1 phone number. It's not always clear what is the best way to talk to Rakuten representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rakuten - by phone or otherwise

While 800-800-0800 is Rakuten's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Rakuten please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rakuten.

What is GetHuman's Relationship to Rakuten?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rakuten. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Rakuten Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Rakuten contacts
Rakuten Phone NumberBEST
Rakuten Help Desk
General customer information

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