Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Customer Service
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  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

I'm having trouble to sync my ps* controller to the playstion and i have tried everyth...
I unplugged my PlayStation while it was on and plugged it in again it shows the PlaySta...
I recently purchased ** months playstation plus which came with an additional **** fifa...
I have been suspended on PlayStation network Elidakidd*
My PlayStation * controller PS Button doesn’t work pls help me
i got ps plus but my ps isent saying i have it and i was just wondering if you cood sor...
recover playstation account
Purchased wrong subscription
I have some problems with my internet connection. Normally I should have a download spe...
I just brought My son a new PS five and I’ve got at home and was in the process of sett...
Connection issue with signing into the PlayStation network, keeps coming up with error code
Playstation keeps entering rest mode even after i turned the feature completely off
Logged out on my PlayStation * can’t login want to add a new email
My ps* was not turned off properly and my son tried to connect the dual shock controlle...
I want my money back I had auto-renew off and you guys still had it charge me and I was...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Customer Service
2 mins574
Online Help
Customer Service
< 10 hrs2633
@AskPlayStation
Customer Service
55 mins1585
Live Chat
Customer Service
11 mins1638

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