Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Customer Service
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  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

I change my phone number now I can’t login
My PS* controller won't connect to my PS*
I would like to purchase ** months of playstation plus extra, but I can't find a way to...
My ps* slim optical drive died so I changed it to the right model now its been installe...
I can’t get the on some of my games I had on ps*, it has a locked symbol and won’t let...
I recently purchased a PS* bundle that included a game, God of War. Unfortunately, the...
How can I play my PS* games on my PS*
My WiFi is not working.I would like to call so I can play My username is TTV*ClapYouxD...
I can’t sign into my account because of * step verification because I changed my number...
My account not letting me buy Playstation plus and it says unidentified error occurred
Hey I just purchased Black Ops * Season Pass on the ps*, the payment went through, but...
When I turned my ps* it was really dim and dark I tried to change the color settings bu...
I am not allowed to connect my playstation to my network
Hello, I have a problem to access my account from a ps*. Currently my account is found...
My playstation won’t connect to the controller after factory reset?
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Customer Service
2 mins574
Online Help
Customer Service
< 10 hrs2661
Customer Service
55 mins1613
Live Chat
Customer Service
22 mins1666

Does GetHuman work with Playstation?

GetHuman does not work with Playstation's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Playstation at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Playstation's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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