Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

Someone hack my account and change all my information
My PS* is not connected to my PSN account I am unable to pay certain PS* games online...
It will say that I have to restore license or game with end, but it never does and then...
The game won’t take my pre payed card can u fix it
Every time I try to purchase a game on my ps*, it keeps saying an error occurred.
I cannot sign in to my PlayStation Network account due to not receiving the * step veri...
My account was hacked by a friend he changed my Gmail and password
I received charges in my checking account titled Playstation gaming and I do not own or...
PlayStation now its giving me an error when I click the * day trail
my * year old grandsons playstation account was permanently suspended do to a check bac...
my issue with playstation is that they're taking so long to restock, i have been waitin...
All my connections on my end or working router connection to PlayStation network but Pl...
My network connection router all working but the error message the PlayStation network...
Good morning my playstation has been permanently suspended I need to speak about this i...
banned from psn. my ip address got banned i want to know how it happened i need details...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Customer Service
2 mins574
Online Help
Customer Service
< 10 hrs2603
Customer Service
55 mins1555
Live Chat
Customer Service
12 mins1608

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