Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Customer Service833-926-3027 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

Someone used my bank debit card to purchase something from Optimum a couple of days ago...
Optimum not answering any calls all day. Need business office
Trying to call optimum to get Altice at home. Unable to answer any call all day! *Need...
BIlling. late fee and service fee due to credit card change. would like to have it waiv...
I just got service yesterday & ordered a WiFi extender with it. The technician left the...
I am moving out of state at the end of the summer and need some guidance.
We need a new optimum remote control.*The optimum employee took it with him by accident.
Internet and TV service not working. Troubleshooting by rebooting modem, cable box, or...
Internet and tv service are not working. Have reset and rebooted multiple times with n...
How can my Altice One display my time
My cable box keeps saying it’s overheating and there isn’t any heating going on. The bo...
Cable is out. Changes to several stations with no luck
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Customer Service
7 mins1949
833-926-3027
New Customers
< 1 min1516
877-584-2495
Customer Service
< 1 min2377
800-877-8849
Cablevision Customer Service
2 mins1659
http://www.optimum.net/chat
Customer Service
38 mins1002
203-847-6666
Purchasing
26 mins1179
877-318-2092
Moving & Address Change Concierge
< 1 min289
888-715-3291
New Customer Concierge
2 mins283
http://optimum.custhelp.com/app/ask
Customer Service
< 2 hrs2845
917-529-5500
International Customer Service
19 mins2714

Does GetHuman work with Optimum?

GetHuman does not work directly with Optimum's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Optimum at a Glance

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Paying Your Telecom Too Much?

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Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
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