Contact Optimum

The best of the 9 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Customer Service877-584-2495 · New Customers
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Pro tips & talking points
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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Optimum:

I need help ordering paperview · a day ago
Cablevision came on my property (* Terri Drive, Kings Park NY... · a day ago
I need to cancel my service · 2d ago
Put new batteries in remote and now it just keeps blinking an... · 2d ago
Ispoken to customer service. Went to optimum store got new ro... · 2d ago
More customer issuesHelp me with my issue

Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.
Phone number / contact
Wait
Votes
888-276-5255
Customer Service
7 mins
1924
877-584-2495
Customer Service
< 1 min
2352
800-877-8849
Cablevision Customer Service
2 mins
1634
http://www.optimum.net/chat
Customer Service
38 mins
977
203-847-6666
Purchasing
26 mins
1154
877-318-2092
Moving & Address Change Concierge
< 1 min
264
888-715-3291
New Customer Concierge
2 mins
258
http://optimum.custhelp.com/app/ask
Customer Service
< 2 hrs
2820
917-529-5500
International Customer Service
17 mins
2689

Contacting Optimum at a Glance

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