Contact Optimum

The best of the 9 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Customer Service877-318-2092 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Optimum:

My son accidentally ordered a package deal with your company without my consent today...
Four * days TV set says digital channel signal strength is low I turned stuff off and...
My charges have increased from $***.** to $***.**!!! A $**.** increase. Can you ple...
My TV does not allow me to access anything over the internet even though I am connected...
Tv digital channel signal is low
Hi, Something in my network is blocking me from Remote Microsoft. I work from home for...
I have been waiting for a technician to come to my house to replace my cable box since...
I’m being charged $** for a tec said he came and I wasn’t home I was here all day on...
account * *****-******-*** With your permission I want to return a router repla...
Can I get a new remote from the Bpt, Ct store now? I went there about * month ago and...
I need a new modem sent to my home
Account *****-******-**-*. I was in my local office two months ago and poke to a Rep on...
Cancelled appointment for equipment pick-up*not notified by anyone
No dial tone on phone. If call forwarded, the call will be forwarded. If not, message...
my bill is $** higher this month and would like to find out why
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Customer Service
7 mins1886
877-584-2495
Customer Service
< 1 min2314
800-877-8849
Cablevision Customer Service
2 mins1596
http://www.optimum.net/chat
Customer Service
38 mins939
203-847-6666
Purchasing
26 mins1116
877-318-2092
Moving & Address Change Concierge
< 1 min226
888-715-3291
New Customer Concierge
2 mins220
http://optimum.custhelp.com/app/ask
Customer Service
< 2 hrs2782
917-529-5500
International Customer Service
19 mins2651

Does GetHuman work with Optimum?

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Contacting Optimum at a Glance

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