Contact Optimum

The best of the 8 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Customer Service877-318-2092 · New Customers
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Pro tips & talking points
Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
More general info: Optimum Customer Service

Recent reasons customers contacted Optimum:

"My wifi keeps cutting out randomly" · a day ago
"I need to order a movie but it says I’ve exceeded my amount" · a day ago
"No service. Need to pay bill" · a day ago
"I want to confirm my installation appointment" · a day ago
"Can not change channel. Only thing I can do *Is turn the tv a..." · a day ago
See all customer issuesI need to contact Optimum about an issue

Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.
Phone number / contact
Wait
Votes
888-276-5255
Customer Service
7 mins
1925
800-877-8849
Cablevision Customer Service
2 mins
1635
http://www.optimum.net/chat
Customer Service
38 mins
978
203-847-6666
Purchasing
26 mins
1155
877-318-2092
Moving & Address Change Concierge
< 1 min
265
888-715-3291
New Customer Concierge
2 mins
259
http://optimum.custhelp.com/app/ask
Customer Service
< 2 hrs
2821
917-529-5500
International Customer Service
13 mins
2690
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