Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Customer Service833-926-3027 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

Some of my channels are are gone,my dvr is gone it says I have to pay for them when I a...
I just bought my home from my mother, she is an optimum customer who will be cancelling...
I don't get all channels I used to. Been trying to talk go person cor a week.
I applied to have my phone number transferred to Optimum in late April. It was expecte...
I want to talk to a live Customer Service person some of my channels are gone and my DV...
How to return Optimum’s modem
I paid my bill, however my TV is still not turning on. Also, a majority of the channels...
I turn on tv and all channels show “altice information channel”
Cablevision*Optimum online service discontinued due to billing error even though I have...
My Email has been disabled for ** Days. No one calls me back from India tho they promis...
My tv is saying alert not authorized
I'm a optimum customer since ****! This issue is with my bill which I know I'm behind o...
I paid my bill and I still have limited service.
I have requested that our phone number, ***-***-****, be port out to 'Number Bank'. Th...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Customer Service
7 mins1919
833-926-3027
New Customers
< 1 min1546
877-584-2495
Customer Service
< 1 min2347
800-877-8849
Cablevision Customer Service
2 mins1629
http://www.optimum.net/chat
Customer Service
38 mins972
203-847-6666
Purchasing
26 mins1149
877-318-2092
Moving & Address Change Concierge
< 1 min259
888-715-3291
New Customer Concierge
2 mins253
http://optimum.custhelp.com/app/ask
Customer Service
< 2 hrs2815
917-529-5500
International Customer Service
18 mins2684

Does GetHuman work with Optimum?

GetHuman does not work directly with Optimum's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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