Contact Old Navy
The best of the 3 ways to get in touch with Old Navy by GetHuman
Old Navy Phone Number
800-653-6289 · Customer Service
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Help me with my issueOld Navy Live Chat
Unfortunately, Old Navy does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Old Navy:
I have items in my cart that are **% off but I’m not getting the additional **% off in cart
I have a late fee for my credit card but on my email it stated it wasn’t due to the **t...
Hi, I want to ask you a question. On December **, ****, I bought online and pick up at...
Called yesterday to make a phone payment. Seemed to have my bank information, but not c...
Your site ***** and you can never get on it - sure you offer exclusive clearance and di...
Your website *****! Ever since I got an Old Navy charge card, you offer exclusive disc...
Order *TFBK*BR - Tracking return & expected to arrive in Hodgkins **.**.** **:**. Had...
Hi, my order never arrived, even though I got an email saying that it was delivered on...
Hi i just ordered from old navy with **% off and used my $** rewards. At the time of pl...
I want to make a purchase today, *******. My email says **% off today including clearan...
Hello, Can you help me figure out the discounts?
Order never arrived and I have been waiting for it for about * weeks. Please double che...
Missing order: TFB*N*T**This has never arrived to my address, even though the tracking...
Hello I used to work for old navy and I am wondering when the w* paperwork will be mail...
I was told to order online via customer service since they were not able to order.
More customer issuesHelp me with my issueOld Navy contact information - compared
Above are our top recommendations for how to contact Old Navy, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Old Navy by looking at which ones are the fastest and which ones other customers recommend the most for solving Old Navy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Old Navy across the following mediums: Phone, Email, Web.
Phone number / contact
Wait
Votes
800-653-6289
Customer Service
Customer Service
8 mins
151
custserv@oldnavy.com
Customer Service
Customer Service
< 10 hrs
435
Online Help
Customer Service
Customer Service
< 2 hrs
164
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Contacting Old Navy at a Glance
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