Contact Old Navy
The best of the 3 ways to get in touch with Old Navy by GetHuman
Old Navy Phone Number 800-653-6289 · Customer Service
GetHuman features available:
Free: skip the wait and have Old Navy call you instead
Current hold time
Remind me when call center opens
Fastest way to talk to a real Old Navy rep
Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:Help me with my issue
Old Navy Live Chat
Unfortunately, Old Navy does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Old Navy:
I have items in my cart that are **% off but I’m not getting the additional **% off in cart
I have a late fee for my credit card but on my email it stated it wasn’t due to the **t...
Hi, I want to ask you a question. On December **, ****, I bought online and pick up at...
Called yesterday to make a phone payment. Seemed to have my bank information, but not c...
Your site ***** and you can never get on it - sure you offer exclusive clearance and di...
Your website *****! Ever since I got an Old Navy charge card, you offer exclusive disc...
Order *TFBK*BR - Tracking return & expected to arrive in Hodgkins **.**.** **:**. Had...
Hi, my order never arrived, even though I got an email saying that it was delivered on...
Hi i just ordered from old navy with **% off and used my $** rewards. At the time of pl...
I want to make a purchase today, *******. My email says **% off today including clearan...
Hello, Can you help me figure out the discounts?
Order never arrived and I have been waiting for it for about * weeks. Please double che...
Missing order: TFB*N*T**This has never arrived to my address, even though the tracking...
Hello I used to work for old navy and I am wondering when the w* paperwork will be mail...
I was told to order online via customer service since they were not able to order.More customer issuesHelp me with my issue
Old Navy contact information - compared
Above are our top recommendations for how to contact Old Navy, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Old Navy by looking at which ones are the fastest and which ones other customers recommend the most for solving Old Navy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Old Navy across the following mediums: Phone, Email, Web.
Phone number / contact
< 10 hrs
< 2 hrs
Does GetHuman work with Old Navy?
GetHuman does not work directly with Old Navy's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!