Contact Old Navy

The best of the 3 ways to get in touch with Old Navy by GetHuman

Old Navy Phone Number
800-653-6289 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Old Navy rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Old Navy Live Chat
Old Navy customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Old Navy:

I was about to place an order and it said that it was going to come on the **th of Augu...
I would like to get some mid-rise power slim straight jeans for women, size * Long. Yo...
The card that I have on file that is scheduled for the payment today will not work. The...
Address was not entered correctly.
Wrong size ordered need to Replace with different size
My name is Grace Miller. I got an email on **** that my card was sent. Unfortunately...
I have an old gift card that has not been used, and the checking tool does not recogniz...
I did not get my refund and I'm very disappointed, it's been ** business days since you...
Order number: *WRBJXR*I ordered * pairs of men's denim pants. *I had a delivery today b...
My package saying received but I never received it
SO I orered something from old navy it has been weeks it still hasn't been shipped out...
So I ordered something on old navy it has been weeks the item still hasn't been shipped...
I went into Mt.Shasta mall (Redding Ca) Old Navy to school shop. (******* at approximat...
Haven't gotten the card, I need mine account *
I hadn't my card, there for I don't have my account number
More customer issues

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Old Navy contact information - compared

Above are our top recommendations for how to contact Old Navy, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Old Navy by looking at which ones are the fastest and which ones other customers recommend the most for solving Old Navy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Old Navy across the following mediums: Phone, Web, Chat.

Phone number / contactWaitVotes
Customer Service
8 mins151
Online Help at
Customer Service
< 2 hrs199
Live Chat at
Customer Service
13 mins244

Does GetHuman work with Old Navy?

GetHuman does not work with Old Navy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Old Navy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Old Navy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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