Contact Old Navy

The best of the 3 ways to get in touch with Old Navy by GetHuman

Old Navy Phone Number
800-653-6289 · Customer Service
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Old Navy Live Chat
Unfortunately, Old Navy does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Old Navy:

I went into the Bend Oregon store to look around. Found a pair of pants I wanted but ne...
Missing order and wrong item received on Order***GPP**. Please advise at your soonest c...
I am trying to inquire about a REFUND for my order with OLD NAVY . I am including all p...
Try to apply rewards ($**) and meta dose credit
Hello, I was wondering if there is any way I can get a fee removed from my account. I w...
I tried to use my coupon PH*TBLG**R* on a big order today and it said I could not use it
Missing parcel it says delivered but I didn't get my item
It began with never having my size in the store...*It got worse with "We about to get t...
I never got my credit card to be able to pay the bill
I ordered from a company called funfunspecial. They are saying order was not completed...
Order * **HK*MW*Placed on ********Wondering why I wasn't able to use my $** super cash...
I forgot to add promo code HURRY o order * **XRD**. Please change total on this order t...
I forgot to enter promo code HURRY on order **XRD**. Please add this discount to order...
There is a shirt online that says it should be **% off with code bonus, but it does not...
More customer issues

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Old Navy contact information - compared

Above are our top recommendations for how to contact Old Navy, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Old Navy by looking at which ones are the fastest and which ones other customers recommend the most for solving Old Navy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Old Navy across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
800-653-6289
Customer Service
8 mins151
custserv@oldnavy.com
Customer Service
< 10 hrs434
Online Help
Customer Service
< 2 hrs163

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Contacting Old Navy at a Glance

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