Contact Old Navy

The best of the 3 ways to get in touch with Old Navy by GetHuman

Old Navy Phone Number
800-653-6289 · Customer Service
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  • Current hold time
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  • Fastest way to talk to a real Old Navy rep
  • Pro tips & talking points
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Old Navy Live Chat
Unfortunately, Old Navy does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Old Navy:

I was approved for Old Navy credit card, but **% savings for first use isn't showing up...
I got a new old navy card in the mail and my other one wasn’t expired and I’ve activate...
I received the item I ordered today and it came with a stain on it.. I love the shirt b...
did you receive my payment
Need to update my address. How do I do this
Good Morning!**I am writing about order number **NQJ** that was successfully delivered...
Trying to use my credit card but it declined
Do you guys have the kindered goods products inside the store anymore
No issue...just a question. Do you guys still have the kindered goods products
Hello, *My name is Gianna and I purchased matching pajama pants for my boyfriend and my...
I have to say I am profoundly disappointed in Old Navy. I had never been a fan of the...
I need to update my shipping address from my recent order I saved different zip cod and...
Looking for a t shirt representing blk history month by renee arriaga
Tried to Change email address on old navy card but received a new card instead
I have a old navy card I think account was closed is it possible to open it again ??
More customer issues

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Old Navy contact information - compared

Above are our top recommendations for how to contact Old Navy, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Old Navy by looking at which ones are the fastest and which ones other customers recommend the most for solving Old Navy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Old Navy across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
8 mins151
Customer Service
< 10 hrs364
Online Help
Customer Service
< 2 hrs227

Does GetHuman work with Old Navy?

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Contacting Old Navy at a Glance

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