Contact New York MTA

The best of the 4 ways to get in touch with New York MTA by GetHuman

New York MTA Phone Number
511 · Customer Service
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New York MTA Live Chat
Unfortunately, New York MTA does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted New York MTA:

Seems I purchased with cash at JFK the equivalent of ** Airtrain rides ! I thought I w...
I lost my MetroCardfair fare and I will see a replacement but then the card never came...
Recargue mi targeta pero la maquina no me dio la targe y deposite ** dolares lo *nico q...
i need to know what’s first sim ** off staten island ny on monday *********
My Senior Citizen metro card is damaged. How to change it?
Perdi mi billetera con mi ID de colombia licencias de osha y licencia de escafos suspen...
Yesterday, December *, I recharged for * unlimited days and the recharge failed but the...
Look for blue wallet already put in ticket
He perdido mi mochila con mis documentos en tren uno de el south ferry, a nombre de Ing...
refilled reduced metro card at the subway station at R****- Flushing Main St., New York...
good evening I was in New York with my family from * to ** August ****. I have by mista...
I tried to put money in my metrocard through the machine, I inserted both metrocard and...
Lost my purse on M** at **nd. .st. and **th ave NYC at exactly *am but. I take it ever...
More customer issues

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New York MTA contact information - compared

Above are our top recommendations for how to contact New York MTA, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact New York MTA by looking at which ones are the fastest and which ones other customers recommend the most for solving New York MTA customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact New York MTA across the following mediums: Phone.

Phone number / contactWaitVotes
Customer Service
6 mins383
Lost & Found
15 mins165
Customer Service
9 mins211
Customer Service
2 mins335

Does GetHuman work with New York MTA?

GetHuman does not work with New York MTA's customer support operations, directly or in any other way. GetHuman has no partnership or relation to New York MTA at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check New York MTA's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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