Contact New York MTA

The best of the 4 ways to get in touch with New York MTA by GetHuman

New York MTA Phone Number
511 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real New York MTA rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

New York MTA Live Chat
Unfortunately, New York MTA does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted New York MTA:

I lost a coach brand umbrella, it's pink with black and yellow lines on bus ** at the F...
I loose my umbrella in the ** bus this morning
Need to track my metro card use
Need to track my metro card usage. Lost personal property on mta bus ** in Queen's. And...
I lost my visa. My full name is Diana Carolina Nieto Buitrago
I lost important cards in a bundle of target this was in the last shift of the bx* bus...
Cobrando muchos viajes extra
I bought with a card that had a limit of * days $**.** but what the machine did was giv...
Car was towed by tbta and need to locate where my car was taken.
I tried to put money in my metrocard through the machine, I inserted both metrocard and...
Lost my purse on M** at **nd. .st. and **th ave NYC at exactly *am but. I take it ever...
I believe I lost my wallet on the q train last night
Mochila escolar de zonet color azul. En el tren * en Buhre ave *:** pm ********.
why am I getting billed separately $*.** on my credit card even though I have an easypa...
Hola*Mis disculpas no puedo hablar con alguien en espa*ol. No se hablar ingles.**Lo qu...
More customer issues

Help me with my issue

New York MTA contact information - compared

Above are our top recommendations for how to contact New York MTA, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact New York MTA by looking at which ones are the fastest and which ones other customers recommend the most for solving New York MTA customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact New York MTA across the following mediums: Phone.

Phone number / contactWaitVotes
Customer Service
15 mins311
Lost & Found
13 mins93
Customer Service
9 mins273
Customer Service
2 mins263

Does GetHuman work with New York MTA?

GetHuman does not work directly with New York MTA's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting New York MTA at a Glance

Contacting Other Companies

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!