New York MTA Customer Service

Answers to Common Problems

Use New York MTA's Phone Number

New York MTA's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

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Recent reasons customers contacted New York MTA:

My registration is suspensded
I plan on getting off the E*subway line on **rd Street*and Lexington avenue subway*stop...
I lost my Fair Fares NYC card yesterday and it still had unlimited until the ** of Dece...
Following up on my metrocard claims and my Metrocard serial* is **********.
I refill my metrocard paying by my credit card in a machine, but it didn't refill succe...
I lost backpack on subway left accidentally. Was turned in there, I had prior filled ou...
Harassment* discrimination**Date incident happened: October,**,*****Time incident happe...

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Does GetHuman work with New York MTA?

GetHuman does not work with New York MTA's customer support operations, directly or in any other way. GetHuman has no partnership or relation to New York MTA at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check New York MTA's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting New York MTA at a Glance

New York MTA has no chat option
New York MTA has no customer email
New York MTA has no help forum
New York MTA has no twitter handle
New York MTA has no facebook page
New York MTA Phone Number and Contact Information

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