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Briggs & Stratton Customer FAQ

Top Answers & How-to Guides

What is Briggs & Stratton's Phone Number?

The question we are asked most often is about how to talk to Briggs & Stratton customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Briggs & Stratton Customer Questions

What type oil goes in a Briggs and Stratton pressure washer

For Briggs & Stratton pressure washers, the recommended oil type is generally 30 weight detergent oil for temperatures above 40°F, or a thinner oil like SAE 10W-30 for colder temperatures. Always check the owner's manual for the specific model for precise oil recommendations and capacity.
Asked Sep 10, 2025 7:00 PM

Should I use premium gas in my B&S?

Using premium gas in your Briggs & Stratton equipment is generally not necessary unless specified in the user manual. Most engines run efficiently on regular unleaded gasoline. However, always refer to your owner’s manual for the manufacturer’s recommendations for fuel types and octane ratings to ensure optimal performance.
Asked Apr 28, 2025 4:54 PM

How do you find the series number on a Briggs & Stratton engine?

To find the series number on a Briggs & Stratton engine, look for the engine identification label, typically located on the blower housing, the valve cover, or the recoil starter. The label will contain various numbers, including the model number, type, and code. The series number is often part of this information and helps identify the specific engine model. Make sure to check the label carefully for all relevant numbers.
Asked Feb 1, 2025 7:56 PM

How do I find out when my parts will be shipped?

To find out when your parts will be shipped, check your order confirmation or shipping notification email for estimated delivery times and tracking information.
Asked Jul 12, 2024 10:10 PM

Help me with my Briggs & Stratton customer service issue

Engine Identification

Where can I find the model and serial number on my Briggs & Stratton engine?

The model and serial number of a Briggs & Stratton engine is usually on the identification label attached to the valve cover or...

Where can I find replacement parts for my Briggs & Stratton engine?

Briggs & Stratton provides several ways to locate replacement parts for their engines. Users can visit the official website's...

Maintenance and Care

What type of oil should I use in my Briggs & Stratton engine?

Briggs & Stratton recommends high-quality detergent oil that meets API service classifications. SAE 30 is suitable for warmer...

How often should I change the oil in my Briggs & Stratton engine?

Briggs & Stratton generally advises changing engine oil every 50 hours or at least once each season, more often in dusty...

What maintenance steps should I take to ensure optimal performance of my Briggs & Stratton engine?

To maintain optimal performance of a Briggs & Stratton engine, it is important to regularly consult the engine manual for...

How do I store my Briggs & Stratton engine during the off-season?

To ensure proper off-season storage of a Briggs & Stratton engine, it is crucial to clean it thoroughly, drain or stabilize the...

Fuel and Operation

What is the recommended fuel type for Briggs & Stratton engines?

Briggs & Stratton engines generally recommend unleaded gasoline with an octane rating of 87 or higher, preferably with no more...

Can Briggs & Stratton engines be used in cold weather?

Briggs & Stratton engines can operate in cold weather, but precautions are necessary. Using winter-grade oil aids with...

What safety precautions should I take when operating my engine?

When using an engine, it is critical to follow safety measures such as reading the owner’s manual, inspecting for issues,...

Troubleshooting and Safety

What is the warranty period for Briggs & Stratton engines?

The warranty duration for Briggs & Stratton engines differs by model and use, with residential engines typically having a...

What are some common troubleshooting tips for Briggs & Stratton engines?

Briggs & Stratton engines can often be troubleshot without professional help. If the engine won't start, checking for fresh...

Are there any safety precautions I should follow when using a Briggs & Stratton engine?

Using a Briggs & Stratton engine requires following safety precautions like reading the operator's manual, wearing protective...

Are there any recalls on Briggs & Stratton products?

Briggs & Stratton sometimes issues recalls for their products to ensure safety and reliability. A list of current recalls,...
We look to the Briggs & Stratton issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Briggs & Stratton issues reported to GetHuman

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