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Flir Systems Customer FAQ

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Product Information

What products does Flir Systems offer?

Flir Systems has a diverse range of products centered on thermal imaging and sensing technologies. Their offerings include...
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Are Flir Systems products compatible with other third-party devices?

Flir Systems products generally offer compatibility with various third-party devices through standard interfaces like Ethernet,...
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What are the key features of Flir Systems' thermal cameras?

Flir Systems' thermal cameras are notable for their heat visualization capabilities, high-resolution sensors, and advanced...
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Are there compatible accessories for Flir Systems products?

Flir Systems provides a range of accessories to enhance their products' functionality, including lenses, tripods, power...
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Purchasing and Returns

Where can I purchase Flir Systems products?

Flir Systems products are available at authorized retailers worldwide and through their official online store at flir.com. It...
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Can I return a Flir Systems product if I am not satisfied?

Flir Systems has a return policy allowing product returns if customers are dissatisfied, but specifics may vary. Returns...
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Can I rent Flir Systems equipment instead of buying?

Flir Systems focuses on selling its equipment rather than renting. However, authorized dealers or rental services may offer...
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Warranty and Support

What are the warranty terms for Flir Systems products?

Flir Systems offers warranties that vary by product, typically from one to five years, covering defects in materials and...
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Are there user manuals available for Flir Systems products?

Flir Systems does offer user manuals for its products, which provide essential information on setup, operation, and...
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What should I do if my Flir Systems device is not functioning properly?

In case a Flir Systems device is malfunctioning, it is recommended to first consult the user manual for troubleshooting tips....
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Training and Resources

What is the difference between thermal imaging and night vision?

Thermal imaging and night vision differ primarily in how they operate. Thermal imaging detects infrared radiation, revealing...
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What training or resources does Flir Systems offer for new users?

Flir Systems provides an array of training resources for new users, including an online learning portal with training modules...
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Operational Guidelines

What are the recommended operating conditions for Flir Systems products?

Flir Systems' products function best within specific conditions, typically operating between negative ten and fifty degrees...
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Are there any specific safety precautions I should follow when using Flir Systems devices?

When using Flir Systems devices, it is important to follow safety guidelines outlined in the user manual. Avoid directing the...
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How do I maintain and care for Flir Systems products?

To maintain Flir Systems products effectively, one should regularly clean them with a soft cloth and appropriate lens...
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We look to the Flir Systems issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Flir Systems issues reported to GetHuman

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