Can I return a Flir Systems product if I am not satisfied?

Yes, if you are not satisfied with your Flir Systems product, you can return it. Flir offers a 30-day return policy from the date of purchase. To initiate a return, you need to contact Flir's customer support team and obtain a Return Merchandise Authorization (RMA) number. The product must be in its original condition and packaging, with all accessories included. Flir reserves the right to charge a restocking fee for returned products that are not defective or damaged. Once your return is received and approved, Flir will process a refund to your original payment method. However, please note that shipping costs and any applicable taxes are not refundable.