Briggs & Stratton Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Briggs & Stratton customer support.

Briggs & Stratton's Best Contact Information


How do I contact Briggs & Stratton customer service?

A:Briggs & Stratton does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Briggs & Stratton starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does Briggs & Stratton offer 24 hour customer service?

A:Not by phone. But you can contact Briggs & Stratton 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Briggs & Stratton Customer Service

There are other ways to contact Briggs & Stratton customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support - Customer Service
Customer service web support
24 hours, 7 days
As a last, sometimes only, resort- Briggs & Stratton customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Briggs & Stratton?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Briggs & Stratton, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is the warranty period for Briggs & Stratton engines?

The warranty period for Briggs & Stratton engines varies depending on the specific model and application. For residential use, most engines are typically covered by a warranty for a period of two years from the date of purchase. However, commercial-grade engines may have different warranty terms and coverage, which can vary from one to three years. It is recommended to consult the warranty documentation accompanying your specific engine or contact Briggs & Stratton directly for accurate and up-to-date information regarding warranty coverage. Briggs & Stratton strives to provide reliable and high-quality engines, and the warranty serves as a testament to their commitment to customer satisfaction and product performance.

What is the recommended fuel type for Briggs & Stratton engines?

The recommended fuel type for Briggs & Stratton engines is unleaded gasoline with a minimum octane rating of 87. It is important to avoid using gasoline containing more than 10% ethanol (E10) as it may cause engine damage and performance issues. Additionally, using gasoline blends higher than 10% ethanol, such as E15 or E85, is strictly not recommended and can void the engine's warranty. Stabilizers are also advised to be added to the fuel when used for extended storage periods to prevent gum and varnish buildup. Consulting the engine operator's manual or contacting Briggs & Stratton directly can provide further details and guidance on fuel recommendations for specific engine models.

Can Briggs & Stratton engines be used in cold weather?

Yes, Briggs & Stratton engines are designed to be used in a wide range of temperatures, including cold weather conditions. To ensure reliable operation during colder months, Briggs & Stratton offers a variety of engine features specifically designed for cold weather use. These include advanced fuel systems that prevent fuel from freezing or gelling, as well as easy-to-start engines equipped with efficient recoil or electric starting systems. Additionally, the engines are designed with cold-weather maintenance in mind, such as accessible oil drains and air filters for quick and convenient servicing. Whether you need equipment for winter landscaping, snow removal, or other cold weather applications, you can rely on Briggs & Stratton engines to perform even in chilly conditions.

Top Briggs & Stratton customer problems and solutions

Click the link above to get answers to just about any Briggs & Stratton customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Briggs & Stratton's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Briggs & Stratton agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Briggs & Stratton anyways and help you with your issue. Over the last 18 months, 1,542 customers like you have come in search of a phone number for Briggs & Stratton and helped us confirm they don't have one. Common reasons that people try to call Briggs & Stratton customer support department include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Briggs & Stratton first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Briggs & Stratton doesn't have any phone numbers. It's not always clear what is the best way to talk to Briggs & Stratton representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Briggs & Stratton Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Briggs & Stratton, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Briggs & Stratton customers like yourself.

GetHuman does not provide call center services or customer support operations for Briggs & Stratton. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Briggs & Stratton. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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